Social Media and Marketing Executive

About Fresha

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.

Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with global offices located in New York City, Vancouver, Sydney, Dubai, Riyadh, Amsterdam, Warsaw and Pristina.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Role overview

Given our exciting and progressive growth plans, we are looking for an exceptional Social Media and Marketing Executive to come and join our global business.

Reporting directly into the Head of Marketing Communications, and working collaboratively with the wider marketing team, as the Social Media Marketing Executive you will be accountable for the production and promotion of content marketing materials through multiple media channels, with a focus on social media.

This is an exciting role that will gain valuable experience through contributing to a plethora of marketing activities across the department. Work directly with the Senior Content Marketing Specialist to ensure the smooth planning, trafficking and execution of content marketing campaigns in accordance with our roadmap. You will also support day to day scheduling and content management, as well as be responsible for discovery, research, and reporting for various marketing projects.

This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

What you will be doing

• Production: Ensuring smooth production of key marketing assets across multiple channels including made-for-social videos and audio output. This will include assisting shoots, liaising with third party stakeholders, and managing project documents.
• Social Media: Developing organic social media content through content production and sourcing. Maintaining a content calendar that accounts for seasonal moments, awareness dates and proactively engaging in viral trends/topics.
• Marketing research: Maintaining a strong view of the market, our competition, and delivering critical updates to leadership on our brand position.
• External comms management: Assisting in outgoing comms and crafting content briefs with influencers/agents for our brand ambassador program. This may also include liaising with Fresha partners for other marketing material (PR, trade media etc.)
• Reporting & Analytics: Collaborate with the analytics team to ensure we are reporting on our content marketing performance monthly.
• Project management: Organising project notes and documents into our existing system, updating notes on our key stakeholder relationships (influencers, Fresha partners, agencies and others).




This list is not exhaustive and there may be other activities you are required to deliver. 




To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.

Added bonus

• Experience with Figma, design teams, and managing agencies.
• Basic video editing and graphic design knowledge (Canva, Adobe Creative Suite, Instagram/TikTok Video Editor).
• Experience with project management and file storing systems (Asana, Notion, Google Drive).
• Experience with digital PR and written content.
• Experience with other tech brands and early stage businesses.

What we are looking for

• Experience: 1-2 years of in a content marketing, brand executive, marketing executive or equivalent role.
• Proficient project manager with a keen eye for detail.
• Ability to manage multiple projects and ensure stakeholders meet deadlines.
• Experience managing media schedules and ensuring consistent delivery of assets.
• Experience managing social media accounts.
• An understanding of the importance of data and reporting.
• A team player who enjoys working collaboratively both within their team and across departments.




At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

• Screen stage: Video-call with a member from the Talent Team - 15 mins
• 1st stage: Video-call or in-person with (Head of Marketing Communications & Senior Content Marketing Specialist) - 1 hr
• Final stage: In-person presentation with (VP of Marketing, Senior Content Marketing Specialist and Head of Marketing Communications) 1.5 hr




We aim to finalise the entire interview process and deliver feedback within 2 weeks.




Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.