Smart Comms Lead Developer

Job Description:

Smart Comms Lead Developer
Grade - C16

Contract – Permanent

Location: Staines
Hybrid working: 1 day per week in the office
Working hours: 37.5 hours per week

Benefits: Role-specific bonus of 10% MBS

Closing Date: 27th August 2026

We make health happen.

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

The Smart Comms Lead Developer has domain expertise within this technical discipline, and would take technical ownership and drive the platform forward to maximize the full potential of what it can offer, and therefore, driving efficiencies and savings for Bupa market units, as well as providing an enhanced experience for Bupa customers.

How you’ll help us make health happen 

• Help to design and deliver functional specifications & detailed designs

• Inspire team members with own work ethic and technical expertise.

• Energetic, enthusiastic and positive approach to any kind of requests & challenges.

• Responsible & accountable for delivery of accepted work within the agreed deliverable timescales.

• Adherence to and responsible for the use of appropriate delivery methods and techniques to drive efficiency and speed of delivery

• Proactively identify and manage technical risks and issues.

• Strive to continually improve standards & quality of deliverables

• Responsible for ensuring that all development is as per architectural standards and constraints, with reviews by self or peers.

• Stay abreast with up to date tools and technologies.

Key Skills / Qualifications needed for this role:

• Solid technical experience in Thunderhead/SmartComms platform

• Development experience/exposure in (but not limited to) .net / scripting, Visual Studio,

• Team Foundation Server, cloud-based platforms (Azure, but not essential)

• Working with and implementing on cloud solutions.

• Installation and integration of solutions.

• Creating technical documentation for audit and compliancy purposes

• Presenting ideas and opportunities clearly and simply, orally or in writing.

• Working with 3rd party development resource

Benefits 

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. 

Joining Bupa in this role you will receive the following benefits and more: 

• 25 days holiday per year, pro rata to your contract.

• Access to a range of services to support your physical and mental wellbeing

• Fixed term benefits allowance

• Access to our confidential employee assistance programme

• Workplace pension

• Online discounts covering your everyday shopping, entertainment, eating out and more.

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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