Shopping Experience Manager (Secondment / 6 Months FTC)

WHAT YOU'LL DO:

•  Lead cross-functional collaboration with business partners to align brand, trading, and merchandising initiatives 

• Build and manage creative briefs and critical paths for in-store and online initiatives, ensuring clarity on milestones, testing, lead times, delivery, and budgets 

• Support delivery of key milestones, identifying dependencies, risks, and opportunities, and escalating where necessary to ensure timely execution 

• Partner with Brand Experience leadership to drive strategic thinking, creative development, and execution of all projects, across all channels 

• Champion a customer-first mindset, collaborating across functions to innovate store concepts and deliver a seamless, commercial customer experience aligned with the off-price model 

• Build strong relationships with internal and external creative teams / agencies to deliver bold, efficient creative executions, aligned with KPIs, SLAs, budgets, and innovation goals 

• Utilise data and consumer insights to inform the Shopping Experience roadmap and translate data into actionable initiatives across Brand Experience and Shopping Experience Community 

• Use and develop strategic thinking to communicate our off-price model across all channels in all markets 

• Conduct European market and competitor reviews, attend retail exhibitions, and share insights to shape future strategies and approaches 

• Build a TJX global network to inform trading initiatives and innovation projects, leveraging best practice, learnings and innovation to explore opportunities for European development, avoiding duplication 

WHAT YOU'LL BRING:

• Brand / Marketing experience, preferably retail 

• Strong commercial and analytical skills 

• Experience working with internal creative teams and external creative agencies 

• Strong cross functional collaboration, influencing & stakeholder management skills, partnering at all levels 

• Up to date knowledge of the latest retail trends, thinking and practice 

• Ability to understand and apply learnings from customer insights and data information to shape initiatives 

• Has a “can-do” attitude, uses initiative and works independently with limited support 

• Strong creative eye and attention to detail 

• Solid project management skills with a proven ability to effectively plan and manage to tight deadlines  

• Ecomm & digital experience would be beneficial    

• Knowledge of the TK / HS in store retail environment and the working practices would be beneficial 

• European retail market knowledge 

• Experience evaluating creative output and interpreting brand vision through creative execution 

• Experience working with departments such as Store Operations, Central Operations, Property & Store Design, and Creative Services would be a benefit 

• You must have the legal right to work in the country you are applying to.

The deadline for applications for this role is 3rd August