Senior UX Researcher

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.Job Description

Location:

London, GB

Condé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, AD, Vanity Fair and Wired, among many others. Our award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month.

We are headquartered in London and New York, and operate in 31 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, the U.K. and the U.S., with local licence partners across the globe.

The Role

Our understanding of the audiences who consume our products, the contributors who shape them, and the landscape in which we operate is fundamental to the success of the design of our products.

We are looking for a Senior UX Researcher to work with our global team, working across our portfolio of brands including Vogue, The New Yorker, Vanity Fair, and Wired. This role is based in Condé Nast’s London Headquarters.

Reporting to the Director of UX Research, you will design and implement research initiatives that incorporate first-hand customer insights to inform product direction and design to strategically grow the business.

In this role, you'll be an integral part of a growing UX Research team, influencing the approach and utilisation of research practices across the organisation. Grounded in a deep understanding of our consumer' needs, your focus will be on both qualitative and quantitative data to ensure we're meeting emotional, functional, and feature-based benefits for our customers. 

The Team

We are a team of experience designers with expertise in visual design, UX, interaction design, content design, and research. We partner closely with editorial, product management, engineering, and business partners to strategize, design, and launch effective and beautiful digital products. We believe that a well-formed design culture is essential to delivering excellent products.

What will you do?

This role is for a dedicated Senior Researcher who knows when to apply the appropriate research methods and is creative, agile, adaptable, and practical. In this role, you’re in the driver’s seat: we want you to plan and conduct research end-to-end. We want you to run kick-off meetings, write research briefs, select research methods, recruit, conduct research, analyse, and share insights. Here’s some of what’s in store for you:

• You'll be the voice of the customer validating user needs, requirements and behaviours to ensure Condé Nast continues to put people at the heart of everything

• You will get to champion user research and proactively seek opportunities to share insights with the team, wider company and beyond

• Your research will help us define, prioritise and evolve our offering to create the single best place to experience our brands providing insight and direction to giving users even more reason to return and engage with our brands.

• You'll manage user experience research and usability testing during all phases of design and development applying quantitative and qualitative research methodologies—favouring an agile approach— to help inform UX and design direction and solve issues

• You’ll collaborate closely with other customer insights colleagues and other teams (digital analytics, audience development, syndicated research, etc.) to enhance our storytelling and bring us even closer to our customers with joined up insight and full 360 customer feedback.

• You'll analyse and synthesise learning and develop actionable recommendations

• And you’ll create clear and impactful deliverables using a variety of appropriate formats to share your learning with stakeholders

Who you are?

• Extensive years of experience as a UX Researcher, demonstrating a track record of planning and conducting impactful UX research.

• Enhanced knowledge of user research, product design, and development bestpractices, with a strong understanding of UX principles.

• Proficiency in both qualitative and quantitative research methodologies, including usability testing, interviews, surveys, ethnographic studies, and data analysis.

• Ability to integrate information from various sources to derive actionable insights.

• You're a skilled listener with excellent communication and presentation skills, with the capacity to effectively convey research findings and recommendations to cross-functional teams and stakeholders.

• Proficiency in research tools and software, such as user testing platforms, survey tools, and data analysis software - Experience with Google Analytics, Omniture, or other data analytics tools is a plus.

• Proactive, Collaborative , inquisitive, detail-oriented, and highly organised

• Strong project management skills, including the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.

• Adaptability to thrive in a fast-paced, rapidly changing media and technology environment.

Where will you be? 

We value collaboration, and our team comes together in the office three days a week. Our Adelphi office spans three floors, offering amazing views of the Thames and easy access to the amenities of The Strand. We truly love working here!

What benefits do we offer? 

• 25 days holiday and extra days of annual leave for life events 

• Hybrid working and core hours 

• Competitive pension scheme 

• Bupa Private Healthcare 

• Enhanced maternity leave and family leave 

• Season ticket loans 

• Cycle to work scheme 

• Employee Assistance programme 

• Bring your dog to work 

• A wide variety of wellness benefits including gym discounts 

• Discounts and Magazine Subscriptions

• Employee Resource Groups to provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce 

• Condé Nast Learning Hub where you’ll find you’ll find all Condé Nast-developed learning courses and trainings, and over 16,000+ courses in seven local languages

What happens next?

If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.

Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.