Senior Technical Application Specialist (MFA)

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Salary Range

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

JOB TITLE:  Senior Technical Application Specialist (MFA)

SALARY: £72,702 – £80,780

LOCATION(S): Leeds or Manchester

HOURS: Full-time (35 hours per week) - Please be aware that this role involves supporting out of hours on a rota basis (1 in 3 weeks)

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Leeds or Manchester office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. 

About this opportunity

We’re looking for a Senior MFA Technical Application Specialist to join the Chief Security Office (CSO) Identity & Access Management function.

This is a senior, hands‑on technical specialist role responsible for the engineering, configuration, onboarding, and operational support of Multi‑Factor Authentication (MFA) solutions across Lloyds Banking Group. You’ll shape how authentication controls are designed, implemented, and operated across a complex, regulated estate, influencing security outcomes at enterprise scale.

This role ensures MFA controls are secure, resilient, compliant, and scalable, supporting both human and non‑human identities, while enabling safe adoption across business and technology teams. The role also acts as a technical authority for MFA integrations, balancing security, user experience, and regulatory expectations.

What you’ll be doing

• Act as a technical authority and subject‑matter expert for MFA and enterprise authentication controls

• Lead the design, delivery, and assurance of complex MFA integrations across cloud, SaaS, on‑premise, and legacy platforms

• Define and own enterprise MFA patterns, standards, and guardrails, ensuring secure and consistent adoption

• Review and challenge authentication designs to prevent insecure or non‑compliant implementations

• Provide senior technical leadership during platform migrations, strategic change, and decommissioning of legacy authentication solutions

• Act as an escalation point for high‑impact or complex MFA incidents, ensuring swift resolution and reduced risk

• Drive operational resilience, availability, and recoverability of MFA services

• Support audit, risk, and regulatory activity with credible technical insight and evidence

• Partner with architects, product owners, engineers, and security leadership to influence outcomes without formal authority

• Mentor engineers and specialists, raising capability and maturity across the IAM and security community

• Contribute to MFA strategy, roadmap development, and continuous improvement initiatives

Why join us?

We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

What we’re looking for?

• Significant experience operating as a senior technical specialist in Identity & Access Management or authentication

• Deep, hands‑on expertise delivering enterprise‑scale MFA solutions

• Strong understanding of authentication and identity protocols (e.g. SAML, OIDC, OAuth2, Radius)

• Proven experience integrating authentication controls across large, complex, and regulated environments

• Strong troubleshooting and diagnostic capability across identity, application, and infrastructure layers

• Ability to operate credibly across strategy, design, delivery, and operational support

And any experience of these would be great

• Exposure to risk‑based or conditional access models

• Understanding of non‑human identities, APIs, or workload authentication patterns

• Experience contributing to enterprise security standards or control frameworks

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you’ll learn and thrive? Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.