Develop and execute SMS category contracting strategies focused on cost reduction, service quality, innovation, and total cost of ownership. Build relationships with mobile network operators, enterprise clients, hyperscalers, and internal stakeholders. Evaluate API roadmaps, negotiate global commercial agreements, lead discovery sessions, and coordinate cross-functional efforts to advance secure messaging partnerships and business objectives.
What this Job Entails:
The role will work closely with engineering and operational stakeholders to ensure the success of each business units’ secure messaging strategy.
- Scope:
- Develops and executes SMS category contracting strategies, including comprehensive cost reduction opportunities, quality of service improvements, and innovation, focusing on Total Cost of Ownership
- Leverage existing MNO relationships to accelerate API readiness, cycles, and to secure favorable commercial terms.
- Builds a strong understanding of strategic business direction, requirements, and priorities across assigned category
- Builds and maintains strong relationships with key stakeholders, including MNO’s, client business units and internal partners.
- Required Qualifications/Skills
- Strong understanding of the technical and commercial aspects of SMS messaging, including A2P messaging, signaling, and interoperability.
- Deep expertise in SMS messaging and its applications within enterprise/hyperscaler environments.
- Ability to lead discovery sessions with Mobile Network Operators to evaluate their API roadmap, commercial readiness, and open-gateway standard alignment for potential partnerships
- Proven track record of success in business development, sales, or account management within the telecommunications industry.
- Extensive experience negotiating and contracting with MNOs globally.
- Demonstrated ability to build and maintain strong relationships with key stakeholders.
- Excellent communication, presentation, and negotiation skills.
- Strong analytical and problem-solving skills.
- Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience
- Must be able to lead a cooperative effort across members of project teams.
- Ability to communicate effectively
- Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals
- Public relations skills for maintaining effective working relationships with individuals and groups
- Ability to analyze complex business and technical issues and develop, recommend and implement effective solutions
- Preferred Qualifications:
- Background within a Managed Services environment working with and on behalf of large Hyperscalers and Enterprise clients.
- Background within a Managed Services environment working with and on behalf of large Hyperscalers and Enterprise clients.
- Physical Demand & Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
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