Supports commercialization and sales expansion of operational reports across a global region. Responsibilities include driving product adoption, identifying customer opportunities, developing pricing and go-to-market strategies, monitoring usage metrics, creating customer value narratives, enabling sales teams, and collaborating with regional and global stakeholders.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product Management
Senior Specialist, Product Management - Operational Reports Commercialisation
Overview
This Senior Specialist role in Product Management will support the commercialisation and sales expansion of Operational Reports across one of the five global regions. The role will focus on driving product adoption, identifying customer pain points, supporting sales enablement, and contributing to the development of commercialization strategies. The individual will work closely with regional ACS teams and the Global Product Management team to ensure alignment between product capabilities and market needs.
Key Responsibilities
Collaborate with ACS teams to support product commercialisation efforts and drive customer engagement
Assist in identifying short-term and long-term whitespace opportunities and new use cases based on customer feedback and market trends
Support internal and external partnership initiatives to accelerate go-to-market efforts
Contribute to pricing strategy discussions and help quantify product value for customers
Monitor product adoption and usage metrics, and support initiatives to improve customer engagement
Assist in developing KPIs and tools to track commercialization success
Contribute to the creation of region-specific commercial constructs and go-to-market strategies
Develop customer value narratives and case studies to support sales conversations
Partner with regional teams to create and deliver sales training materials
Build strong working relationships across cross-functional teams to support commercialization goals
All About You
Consulting experience with a focus on go-to-market, pricing, and commercialisation in technology or data-driven solutions; experience in payments or financial services is preferred
Strong customer orientation and commercial acumen
Exposure to API and AI-based product commercialization is a plus
Ability to support strategic product initiatives and contribute to business transformation
Analytical mindset with a focus on solving customer problems and supporting sales efforts
Understanding of competitive landscape and industry trends
Experience working in cross-functional teams and managing multiple priorities
Bachelor's degree in business or related field; MBA or equivalent experience is a plus
Prior experience in strategy consulting or product commercialization is beneficial
Strong communication and collaboration skills to work effectively with internal and external stakeholders
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product Management
Senior Specialist, Product Management - Operational Reports Commercialisation
Overview
This Senior Specialist role in Product Management will support the commercialisation and sales expansion of Operational Reports across one of the five global regions. The role will focus on driving product adoption, identifying customer pain points, supporting sales enablement, and contributing to the development of commercialization strategies. The individual will work closely with regional ACS teams and the Global Product Management team to ensure alignment between product capabilities and market needs.
Key Responsibilities
Collaborate with ACS teams to support product commercialisation efforts and drive customer engagement
Assist in identifying short-term and long-term whitespace opportunities and new use cases based on customer feedback and market trends
Support internal and external partnership initiatives to accelerate go-to-market efforts
Contribute to pricing strategy discussions and help quantify product value for customers
Monitor product adoption and usage metrics, and support initiatives to improve customer engagement
Assist in developing KPIs and tools to track commercialization success
Contribute to the creation of region-specific commercial constructs and go-to-market strategies
Develop customer value narratives and case studies to support sales conversations
Partner with regional teams to create and deliver sales training materials
Build strong working relationships across cross-functional teams to support commercialization goals
All About You
Consulting experience with a focus on go-to-market, pricing, and commercialisation in technology or data-driven solutions; experience in payments or financial services is preferred
Strong customer orientation and commercial acumen
Exposure to API and AI-based product commercialization is a plus
Ability to support strategic product initiatives and contribute to business transformation
Analytical mindset with a focus on solving customer problems and supporting sales efforts
Understanding of competitive landscape and industry trends
Experience working in cross-functional teams and managing multiple priorities
Bachelor's degree in business or related field; MBA or equivalent experience is a plus
Prior experience in strategy consulting or product commercialization is beneficial
Strong communication and collaboration skills to work effectively with internal and external stakeholders
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard London, England Office
Mastercard London, UK Office
1 Angel Lane, London, United Kingdom, EC4R 3AB
Similar Jobs at Mastercard
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Owns strategy, roadmaps, requirements, delivery, launch, adoption, and optimization for data, analytics, and intelligence products. Identifies customer needs and market opportunities, translates business challenges into scalable solutions, analyzes usage and competitive insights, and partners with Engineering, Data Science, UX, Commercial, and Customer Success teams to deliver AI-enabled capabilities and measurable customer value.
Top Skills:
Ai/MlBusiness IntelligenceData AnalyticsSaaS
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Leads Mastercard’s First Line Controls capability for Real-Time Payments International. Oversees control strategy, governance, lifecycle management, risk-based testing, monitoring, reporting, issue remediation, and Control by Design. Partners with Product, Engineering, Architecture, Operations, Risk, and Assurance teams to improve control effectiveness through data, automation, and AI. Manages a high-performing Controls team and provides senior stakeholders with actionable risk and control insight.
Top Skills:
AIAutomationEngineering TelemetryGrc Platforms
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Supports technology risk management across critical services, platforms, and processes. Responsibilities include risk assessments, issue and remediation tracking, control evaluations, key risk indicator analysis, reporting, governance documentation, and stakeholder collaboration. The role also contributes to risk methodologies, dashboards, continuous improvement, and operational resilience initiatives while supporting informed risk-based decisions across technology and business teams.
Top Skills:
Cloud TechnologiesCybersecurityInformation SecurityItil
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
