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BNY

Senior Specialist, Client Operations

Reposted 2 Months Ago
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In-Office
Manchester, England
Senior level
In-Office
Manchester, England
Senior level
Serve as primary client operations contact for multiple complex client accounts, resolving operational and technical issues, proposing expanded services, driving process improvements, and mentoring junior staff. Leverage product knowledge to support business development and ensure high-quality client service.
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Senior Specialist, Client Operations

We’re seeking a future team member for the role of Senior Specialist, Client Operations to join our Corporate Trust, Client Service team. This role is located in Manchester.

In this role, you’ll make an impact in the following ways: 

  • In this role, you’ll make an impact in the following ways: 
  • Working with high value payment and trade instructions (Bonds, equites, repurchase agreements), verifying relevant details before being released to the market.
  • Using in-depth industry knowledge and experience to help identify and streamline operational efficiencies to improve the client experience
  • Assisting with process improvement by contributing ideas to improve team efficiency.  
  • Coordinate efforts with various internal and external parties to provide issue resolution
  • Assisting with process improvement by contributing ideas to improve team efficiency. 
  • Being a point of contact for more junior team members and resolving client issues with them.
    • Asset-backed commercial paper
    • Custody-securities held bilaterally and via tri-party agents 
    • Structured notes programs
    • Collateral monitoring
  • Experience in any of the below products is highly desirable.

To be successful in this role, we’re seeking the following: 

  • Bachelor’s degree or the equivalent combination of education and experience is required 
  • Ability to work in a high-paced deadline-driven environment. 
  • Strong analytical and communication skills
  • Attention to detail
  • Previous experience in Financial Services preferred ( 2-4 years)

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

 Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY London, England Office

160 Queen Victoria St., London, United Kingdom, EC4V 4BF

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