Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Essential Job Functions
The Senior Customer Solutions Engineer is responsible for the support of a successful development and execution of a technical solutions program. This key sales solutions & engineering team member will evidence a track record of measurable sophisticated solutions and engineering experience. A strategic problem solver and specialist at tactical execution with ideally strong communication and presentation skills across the spectrum of Vantage various teams.
Experience with wholesale data centers, colocation, interconnection, cloud, managed solutions and professional services preferred otherwise experience within critical environments like nuclear plants, hospitals, submarines would be desired.
Duties
- Actively participate in the internal RFP process with Vantage teams
- Design proposal templates incorporating Vantage’s latest schematics, diagrams, and features
- Develop all technical support for the sales team
- Work with client requirements regarding capacity needs and timing; coordinate those requirements with the capabilities of VDC
- Maintain a current understanding of the build schedule of all developments across Europe by collaborating with the New Site Development Team (Europe).
- Demonstrate a proactive approach to Solutions Engineering by building and growing the role to meet the needs of VDC and its customers
- Prepare and deliver technical proposals, design architectural overviews
- Engineer solutions which demonstrate cost reductions and operational improvements.
- Engage in detailed network, power, cooling, and space assessment of customer's current and proposed IT environments.
Skills, Knowledge and Experience
- Bachelor of Science in Mechanical, Electrical, Environmental, Structural Engineering, Architecture, or equivalent work experience is required.
- Experience in designing critical infrastructure or Data centers will be a plus. Excellent power point presentation skills and a feeling for aesthetics.
- Excellent communication and interpersonal skills to effectively work with and present information to the team (especially in remote team set-up).
- Orientation to detail with the ability to see the big picture.
- Excellent multitasking skills.
- Inquisitive mindset.
- Strong critical thinking and problem solving ability.
- Ability to build and maintain relationships effectively.
- Drive for continuous improvement.
- Openness to understand the data center business.
Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
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We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
Vantage Data Centers is an Equal Opportunity Employer
Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
