Senior Solutions Engineer

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Solutions Engineer (Segment) who will drive technical success in the pursuit of large and strategic opportunities within their areas of expertise, resulting in increased revenue. If you love technology, and are keen to join an industry leader — we would love to hear from you!

As a Senior Solutions Engineer, your key area of responsibility will be driving technical pre-sales success across large and strategic fleet opportunities. You will be responsible for running discovery sessions, technical demos, pilots, and proof-of-concepts, while positioning Geotab solutions by understanding customer business challenges and identifying the best fit. You will also develop segment-specific knowledge contributing to playbooks and knowledge bases, lead strategic projects with partners and third-party integrators, and provide market feedback to Product Management. You will need to work closely with Business Development Managers, Business Segment Managers, Account/Engagement Managers, the Signature Accounts Team, Product Management, and other Solutions Engineering teams.

To be successful in this role you will be a self-starter with strong communication and presentation skills, able to articulate complex concepts to both technical and non-technical audiences. In addition, the successful candidate will have a customer-focused mindset, strong problem-solving abilities, and the business acumen to drive revenue through pre-sales engagements.

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners (through the channel team) and enhance their understanding of Geotab solutions.

• Educate and collaborate with the channel team, enabling partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs.

• Partner with Business Development as the technical prime to drive Geotab's continued growth with large/enterprise fleets.

• Run technical pre-sales activities ranging from discovery, technical demos, pilots, POC's (but not limited to) enabling enriching customer engagement experience maximizing the chances of a sale.

• Assess and analyze prospect business challenges, identifying Geotab's viability and defining Geotab solutions to meet those needs.

• Develop segment knowledge (per segment) contributing to playbooks and knowledge base to drive large/complex prospect opportunities, feeding the channel team to drive partner based opportunities that fall under segment categorisation.

• Are an expert in one or more segments, consulted by your peers, and work with Segment Managers on go to market strategies.

• Identify and implement methods for automation and standardization for demonstrations and implementations based on Segment expertise and business requirements.

• Contribute to the continuous improvement of the company's offerings by providing segment based feedback, through knowledge and customer/prospect engagement to the Product Management teams.

• Maintain and develop a smooth transition plan to the channel teams, upon acquisition of a prospect to a customer to ensure service and solution goals are met.

• Collaborate with the Geotab revenue generating teams to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention.

• Ensure documentation and reporting of prospective opportunities and projects are tracked using standards (JIRA & Salesforce) to enable communication flows and workload management.

• Are able to work independently with minimal guidance from your manager, receiving validation on your solution proposals.

• Lead and oversee strategic projects, collaborating closely with partners, third-party integrators, and customers to ensure seamless implementation, deployment, and success.

• Mentor and support Solutions Engineers and other team members, sharing knowledge, expertise, and best practices to promote skill development and professional growth.

• 5–8 years of experience in a relevant technical field, such as Solutions Engineering, Sales Engineering, Engineering Support, Software Development, Automotive Engineering, Data Science, Technical Account Management, or Business Development.

• Business acumen and a desire to drive revenue growth through prospect and pre-sales engagements.

• Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions.

• Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support.

• A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service.

• Experience with sales or business development, with the ability to identify and pursue potential opportunities.

• Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences.

• Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.

• Proven track record of successful customer engagements, project management, and team collaboration.

• Experience in mentoring, guiding and leading team members to better solutions.

• Proven ability to maintain and grow technical knowledge to the level of a subject matter expert.

• Ability to lead and create training sessions for audiences with a variety of technical backgrounds.