Here’s a summary of the role:
Are you a product leader who loves solving real customer problems and shaping products that drive impact at scale? In this role, you’ll take full ownership of a product area, using your curiosity, strategic thinking, and customer obsession to deliver solutions that matter. You’ll turn insights into action, make data‑informed decisions, and rally cross‑functional teams around a clear and compelling product vision. If you thrive in fast‑moving SaaS environments and love building products that customers genuinely value — you’ll feel right at home here.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Lead the end‑to‑end product lifecycle — from discovery and ideation to delivery, launch, and ongoing evolution.
- Develop a product strategy and roadmap rooted in customer needs, market trends, and company objectives.
- Become the expert on your customers: understand how they work, what they need, and how your product can help them get their jobs done better.
- Partner with Engineering, UX, Customer Success, Sales, and Marketing to deliver high‑quality user experiences across Web, Mobile, and Desktop.
- Monitor product performance, user engagement, and market movements to inform future optimisations and opportunities.
These are the essentials you’ll need to get an interview:
- 7+ years’ experience in Product Management, with significant experience building and improving SaaS products.
- Strong communication skills — you can clearly articulate problems, solutions, and decisions to any audience.
- 1–3 years of domain experience in Due Diligence, AI, or Third‑Party Risk Management (TPRM).
- Proven ability to write clear technical and functional requirements.
- Experience working directly with stakeholders at all levels, including senior leaders.
- Strong organisational skills with the ability to coordinate across multiple teams and priorities.
- A structured, analytical approach to problem solving.
It would be great if you had these to, but we’ll support you if you don’t:
- Experience integrating your product with multiple internal or third‑party systems.
- Certified Scrum Product Owner (CSPO) or similar product‑related certifications.
- Familiarity with multi‑platform delivery (Web, Mobile, Desktop) in complex enterprise environments.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
