Wise Logo

Wise

Senior/Principal Product Manager - Business Account Experience

Reposted 11 Hours Ago
Be an Early Applicant
Hybrid
London, Greater London, England, GBR
Senior level
Hybrid
London, Greater London, England, GBR
Senior level
Lead the Account Experience team at Wise Business to enhance user experiences for small businesses, focusing on product adoption and usage scaling.
The summary above was generated by AI
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Wise Business is a core part of Wise’s mission and is one of the fastest growing parts of Wise. This role is a great opportunity to bring a step change and accelerate a product already at scale and growing rapidly.

We are looking for a Product Manager with a strong understanding building User Experiences for SMBs to lead our Account Experience team. Your mission begins the second a customer completes onboarding and lands in the product: ensuring they don't just join, but thrive, activate, and scale their operations using our full suite of products.

You will own the business experience across the lifecycle including ‘Early Use’ meaning adopting their first set of products and also ‘Deeping the usage’ meaning help business discovery, understand and adopt the full range of products that will help their Business grow. 

Qualifications

Qualifications

  • You have at least 5+ years experience as PM with successful launches that has led to trajectory change in growth

  • UX Obsessed: You believe that B2B software shouldn't feel like "work." You have a proven track record of leading design-heavy products where the user journey is the primary differentiator

  • Small Business Champion: You genuinely understand what it means to run a small business. You know their pain points, their late nights, and why a clear dashboard or a quick statement download matters.

  • Proven Leader: You have led cross-functional teams before. You know how to balance "shipping fast" with "building right."

  • Strategic & Tactical: You can zoom out to define the strategy but aren't afraid to dive into technical details of an API implementation

Bonus:

  • You have experience building B2B software

  • You have experience managing 3rd party relationships

Additional Information

Additional Information

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Wise London, England Office

London, United Kingdom

Similar Jobs at Wise

2 Hours Ago
Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
The role involves leading technical initiatives to enhance verification systems, mentoring junior engineers, and designing scalable backend services for business onboarding verification.
Top Skills: JavaSpring BootSQL
11 Hours Ago
Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
The role involves contributing to the Dynamic Flow UI framework, supporting product teams in feature implementation, and enhancing developer tooling and experiences.
Top Skills: JavaKotlinReactSpring FrameworkTypescript
11 Hours Ago
Hybrid
London, Greater London, England, GBR
Mid level
Mid level
Fintech • Mobile • Payments • Software • Financial Services
As a Business Operations Manager, you'll improve processes for financial partners, support operational teams, and enhance product insights while focusing on customer experience and data-driven solutions.
Top Skills: PythonSQL

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account