Leads operational delivery across infrastructure and construction contracts, regions, and sites. Oversees safety, compliance, budgets, schedules, subcontractors, resources, quality, environmental commitments, client relationships, and P&L performance. Manages operational and project teams, drives continuous improvement, supports tenders and mobilization, investigates incidents, and reports performance to senior leadership. The role covers fencing, security, civil engineering, utilities, rail, highways, and related infrastructure works.
As Senior Operations Manager, you will take overall responsibility for the operational delivery of projects across the Littlewood Group. We are currently recruiting for multiple roles.
You will lead operational activities across multiple contracts, regions and sites, ensuring fencing, security, civil engineering and associated works are delivered safely, on programme and to the highest quality standards.
A crucial part of the role is ownership of operational safety and compliance, ensuring all activities are delivered in accordance with legislative, contractual and client requirements and Littlewood Group standards.
Working closely with clients, principal contractors, project teams, commercial functions and supply chain partners, you will drive performance, productivity, customer satisfaction and profitability while maintaining a strong focus on health, safety and environmental excellence.
Key Responsibilities
- Provide leadership across all operational delivery activities within your area of responsibility.
- Lead and develop Operations Managers, Project Managers, Site Managers and Supervisors.
- Own operational safety performance, ensuring compliance with legislative and client requirements and Littlewood Group standards.
- Ensure all works are delivered in line with programme, budget and contractual obligations.
- Build and maintain strong relationships with clients, principal contractors, stakeholders and framework partners.
- Oversee subcontractor performance, ensuring safe, high-quality and cost-effective delivery.
- Drive a culture of continuous improvement, quality and operational excellence.
- Ensure adequate resource planning including labour, plant, materials and supply chain partners.
- Monitor project performance through KPI reporting and operational reviews.
- Work closely with commercial teams to maximise value recovery, control costs and achieve contract P&L targets.
- Ensure all works comply with environmental, sustainability and social value commitments.
- Support tendering, mobilisation and growth opportunities across existing and new frameworks, contracts and sectors.
- Lead incident investigations and ensure lessons learned are embedded across operations.
- Promote a right-first-time approach and ensure quality standards are consistently achieved.
- Provide regular updates and reports to senior leadership teams.
Experience and Qualifications
- Significant senior leadership experience within infrastructure, construction, rail, highways or utilities sectors.
- Proven experience delivering large-scale projects within major frameworks or programmes, such as those for Network Rail, National Highways, HS2, utilities or other infrastructure clients.
- Strong experience managing operational delivery teams and subcontractor supply chains.
- Demonstrable track record of delivering projects safely, on time and within budget.
- Strong commercial awareness with responsibility for P&L performance.
- Excellent stakeholder management and client relationship experience.
- Detailed knowledge of CDM Regulations and construction health and safety requirements.
- SMSTS qualification.
- CSCS Black Card (desirable).
- Knowledge of fencing, security, civils or infrastructure construction activities.
- Strong planning, people management and leadership skills.
- Experience of driving continuous improvement and operational efficiencies.
- Good computer literacy, including Microsoft Excel, Word, Outlook and operational reporting systems, with the ability to produce reports, analyse data and manage project documentation effectively.
- Full UK Driving Licence.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
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