Senior Operational Risk Manager (2LOD)

A day in the life:

• Working closely with the Director of Operational Risk and risk specialists across the business.  

• Maintaining the framework for managing operational risk at Zopa, including the risk taxonomy, operational risk assessment matrix, RCSA framework, risk and control reporting processes, and risk events policy.   

• Communicating the defined framework to the business, working with first line to ensure that it is understood and effectively implemented.  

• Overseeing the collation of MI and other materials for the executive Risk Management Committee, including ensuring timely collation of risk and controls reporting from the first line. 

• Owning and maintaining the governance, risk and control system that collates 

• Managing and conducting second line operational risk assurance work, adding value through the provision of independent testing, challenge and insight.  

• Supporting the annual ICAAP Pillar 2A assessment for operational risk.  

About you:

• You’ll have proven experience in an operational risk management role within the financial services industry.   

• You’ll have a deep understanding of industry best practice in operational risk, including in respect of the design and documentation of processes and controls, and in clear risk analysis and assessment.   

• You'll have a strong understanding across operational risk and be able to challenge first line credibly, with deeper knowledge in one or more sub-types (in particular, internal fraud, supplier risk, finance processes or business continuity) 

• You’ll demonstrate strategic thinking with advanced knowledge in operational risk management frameworks and methodologies.  

• Have excellent communication skills, capable of influencing a wide range of stakeholders and presenting credibly at senior levels with the structure and clarity