Company Description
We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.
Job Description
SENIOR OFFICE MANAGER, UK
LOCATION: London
JOB TYPE: Permanent
SITE SIZE: Approx. 330 FTE
REPORTING TO: Operations Team, whilst liaising closely with People Advisory Team
OVERVIEW:
As the Senior Office Manager, UK, you will be responsible for the oversight and effective operational management and coordination of Sportradar’s office in London, and ensure that centrally developed plans and processes have localised feedback loops to ensure successful local, and therefore, global, implementation.
You will be responsible for leading the office and facilities management function within the UK, liaising with various stakeholders to ensuring the efficient and effective delivery of services and facilities to support the organization's goals and objectives. This role requires a strategic mindset, strong leadership abilities, and deep knowledge of Facilities and Health and Safety practices and compliance regulations.
The scope of this role covers the assigned geographical location with the overall objective ensure common practices on offices set up, engagement, communication and processes at Sportradar, ensuring cost efficiency, and increasing employee engagement, innovation and productivity.
THE CHALLENGE:
- Location Office Leadership: Act as a local pont of contact for the office management/leadership (e.g. People, Legal, Tax, Compliance, Audit, Data Security etc.).Liaise with local People Team and C level stakeholders to lead Office(s) for location in scope and act as the representative for the local office in line with Company culture and values. Responsible for overseeing all aspects of the office function and guaranteeing the safety and functionality of facilities. Responsible for office Health & Safety, office budget, property management and landlord liaising. Also responsible to lead on any office move and advising on location strategy, when required. Maintain an up to date office lease management schedule and, in line with Sportradar’s location strategy, include making sound location recommendations to meet future business needs, and work closely with the central People Team responsible for location strategy governance. Also accountable for rent negotiations, refurbishments, vendors relations, office development. Collaborate with other Office Managers/Leads to share best practices and support to deliver the Company strategy at local level. Follow the standards/guidelines for the office, and align with VP People Advisory and Operations, through Office Leads/Managers community of practice to ensure a unified experience across Sportradar, taking into consideration the local specifics.
- Facilities Management: Ensure all facilities are fit for use, maintained and compliant with Security, Risk and Health and Safety regulations. Liaise with and project manage, where necessary, any third party contractors/vendors/suppliers to ensure any works are efficiently completed and in line with legal requirements. Maintain ongoing contracts and agreements/leases with third parties. Be responsible for space management and ensure the upkeep of office furniture, waste disposal and recycling. Liaise with IT on supply of work desk arrangements and hardware for execution of business needs. Lead on the response to any office incidents and facilities malfunctions which occur at any time.
- Office Compliance, Risk Management & Health & Safety: Ensure the effective management and implementation of office operations in the location, taking into account local cultural, legal, compliance and health and safety requirements. Remain up to date on country, state, and local laws and regulations for the office and ensure relevant policies and records are maintained and kept up to date to ensure the safety of staff. Run routine safety inspections as required and be responsible for Health and Safety compliance requirements, building up competencies locally, and ensuring that fire marshal and first aid requirements are maintained.
- Finance support: Responsible for location invoice and expenses review and approvals within agreed SLAs, maintain and track location budget in line with location activity, and be responsible for local credit card management on banking system.
- Office Attendance: Lead on the tracking of local office attendance in line with Company policy, liaising with the local People Team, when required. Liaise with the local People Team to organise events and initiatives to ensure office attendance engagement whilst maintaining a positive culture and environment.
- General Office Management: Ensure the smooth process of welcoming visitors, clients, guests and contractors in line with security requirements and with the support of Office Assistant/Receptionist. Be responsible for cleanliness of the office and catering and refreshment requirements. Utilise various platforms to communicate updates and protocols to employees in a timely manner to keep them informed and lead and coordinate location-wide meetings with key stakeholders in support. Liaise with Social Committee and location People Team to support the operation of local events. Provide feedback on the challenges and opportunities faced by the office to the VP, People Advisory and Operations, the Office Lead/Manager community and provide solutions, as appropriate. Measure and report on office engagement, and make developmental suggestions, as required. Promote a positive diverse and inclusive work culture, aligned with Company values and objectives. Partner with local People Advisory Team to drive local engagement, DEI and CSR activities.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change based on organizational needs and the evolution of the role.
YOUR PROFILE:
- Health & Safety Certification i.e. NEBOSH or equivalent.
- Extensive experience within the Facilities/Office Management field.
- Deep knowledge of facilities and office best practices, Health & Safety laws, and regulations specific to the country.
- Strong leadership skills with the ability to inspire and motivate teams.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong negotiation skills to ensure the best and most efficient agreements with third party suppliers.
- Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
- Proficiency in Microsoft Office Suite, and other relevant Office/Facilities/Health & Safety software applications.
- This role may require occasional out of hours support to deal with and respond to any office incidents.
- English fluent; Additional languages considered a plus
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Additional Information
At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!
