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Ameriprise Financial Services, LLC

Senior Manager – Technology Resilience & Risk Improvement

Posted 11 Days Ago
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In-Office
London, Greater London, England, GBR
Senior level
In-Office
London, Greater London, England, GBR
Senior level
Lead and mature the Enterprise Technology Resilience programme across EMEA/APAC, coordinate regional incident response, drive technology risk and resilience improvements, translate regulatory/audit findings into action, deliver measurable enhancements to resilience and control effectiveness, and report progress to senior stakeholders while partnering with business, risk, and technology teams.
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About Columbia Threadneedle Investments

Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses.

We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,300 people working together. Our capability is diverse with more than 550 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Our unwavering focus on our clients and strong financial foundation connects each of our enterprise businesses — Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities.

Job Description

Where you’ll fit in & what our team goals are…
You will lead the implementation and ongoing maturity of the Enterprise Technology Resilience Programme across EMEA/ APAC, while driving targeted continuous improvement initiatives across Technology Risk and resilience capabilities. Your role ensures risk and resilience outcomes are delivered consistently during business-as-usual activities and effective response during operational disruption events.

How you'll spend your time...

Enterprise Technology Resilience Programme Leadership (EMEA) 

  • Lead delivery and ongoing maturity of the Enterprise Technology Resilience Programme across EMEA/APAC

  • Ensure effective execution of core resilience activities (e.g. exercises, scenario testing, plan validation, recovery readiness)

  • Coordinate (not lead) regional response in alignment with global event management structure. Act as resilience SME within incident response.

  • Maintain oversight of resilience capability health, including tracking risks, gaps and remediation

  • Partner with Business, Risk and Technology partners, to embed resilience into operational processes

  • Drive continuous improvement by incorporating lessons learned from exercises, incidents, and reviews

  • Provide clear, concise reporting on resilience posture, risks, and progress to senior stakeholders

  • Act as subject matter expert between 1st Line Operational Resilience and Technology to align enterprise and operational testing strategies

  • Support client, regulatory, and due diligence reviews relating to resilience and technology risk

Technology Risk & Resilience Improvement 

  • Coordinate technology risk and resilience engagement into technology projects 

  • Identify and prioritise improvement initiatives across technology risk and resilience

  • Deliver initiatives to strengthen control effectiveness, resilience testing, recovery outcomes, and automation

  • Translate regulatory, audit, and incident findings into actionable improvement plans 

  • Track and report measurable improvements in resilience maturity, control effectiveness, and risk reduction

  • Support broader Technology Risk Office (TRO) priorities and transformation initiatives

To be successful in this role you will have...

  • Experience leading regional/global programs 

  • Experience with: 

-scenario testing

-crisis / incident management

-regulatory engagement

  • Experience driving measurable improvements (not just participation)

  • Proven ability to lead regional programmes and deliver measurable improvement outcomes

  • Experience managing resilience events, exercises, or incident response coordination

  • Engage senior technology and business stakeholders to drive accountability for resilience outcomes

  • Ability to help translate complex regulatory expectations into practical execution

  • Highly structured, delivery-focused, and comfortable working across multiple priorities

If you also had this, it would be great...

  • Cloud and distributed systems resilience (AWS) 

  • Disaster recovery design, testing, and RTO/RPO validation 

  • Control frameworks and GRC tooling (COBIT, NIST, ServiceNow, Archer) 

  • Automation and scripting 

  • AI / automation applied to risk and control processes 

  • Data-driven reporting (Power BI, advanced Excel)

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.
 

Full-Time/Part-Time

Full time

Worker Sub Type

Permanent

Job Family Group

Technology

Columbia Threadneedle is a people business, and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to fostering an inclusive and performance-based culture where everyone can belong, grow, contribute and realise their potential.

We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter.

Columbia Threadneedle Investments is an equal opportunity employer. We consider all qualified applicants without regard to racial or ethnic background, religion or belief, sex or gender, nationality, genetic information, age, sexual orientation, gender identity, disability, marital status, pregnancy or maternity or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to aid your participation in the application or interview process, speak to your recruiter to discuss how we can support you.

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