Senior Manager, Quality Assurance

Role description

LCH Ltd is an international multi-asset class central counterparty clearing house (CCP), part of the London Stock Exchange Group.  LCH Ltd serve as broad range of exchanges and over-the-counter trading platforms providing critical risk management services.  It has the unique membership model and its customers span the glove and include major financial groups (including major investment banks), broker-dealers and specialist commodity houses and a wide range of buy-side and -real-money firms including major asset managers and large hedge funds.

This role provides an opportunity to work on one of the most critical finance technologies functions in the world.  The LCH CCP is systematically important to the world’s financial market and this provides an exciting model for running technology that has to be very resilient and with strong controls and in a growing business.  LSE Group also provides a chance to work with other technology teams across the organisation.

LCH ForexClear is a major clearing business for LCH and LSEG, one of the company fastest growing businesses and is the market leader in FX Clearing.  ForexClear is the largest global FX clearing platform in the work with the highest standards of resilience.  The Platform cleared in excess of $37 trillion in 2024 with up to 50k trades registered daily through a 27x5.5 business cycle.

The QA team sits across multiple locations, its aligned towards our LSEG work force strategy and its therefore composed of circa 15 permanent staff.

Key responsibilities of the role:

We are seeking a highly experienced Quality Assurance Senior Manager to lead the team, the strategy and the deliveries. The role requires accountability on the quality of the deliveries and therefore must be capable of diving deep into problem incidents and ensure mitigating plans are put in place.

As senior lead you are expected to inspire change across ForexClear engineering teams, drive consistency and embed quality across the full SDLC process.

You will work closely with business and technology partners to ensure that all aspects of the software development lifecycle is delivered to high levels of quality and using modern testing standards, automation and cloud-native practices.

This is an opportunity for someone with extensive hands-on experience leading quality assurance in a relevant domain to define and implement the improved quality journey for a systematically important platform that is critical for the functioning of the global financial markets.

Define and deliver the testing strategy for ForexClear, ensuring alignment within the group testing standards, enterprise architecture and technology strategy.

Define and own performance metrics to measure progress against quality engineering goals

Drive deliver of high quality software by embedding robust testing practices across the full SDLC, ensuring applications meet required quality, performance, reliability, security and follow our risk governance policy.

Accountable for testing, testing environments including externally facing test environments.

Build and maintain strong relationships with internal and external partners, using influence and trust to drive alignment, resolve challenges and promote shared quality goals.

Champion modern testing tools and practices, including test automation, CI/CD integration and cloud-native testing approaches to improve efficiency and effectiveness.

Accountable for the test automation framework and strategy

Ensure the skills and experience of all team members are consistent with the business and technology needs for providing quality in present and future services.

Continually invest in the ongoing performance and development of a highly engaged and performing team.  Lead by example and building strong development plans for the key talent ensuring appropriate succession planning.

Provide leadership, coaching and mentorship to the software testing and development communities promoting high performance innovation and professional growth.

Essential experience and skills required

• Experience in leading quality engineering function
• Demonstrated track record of successful implementation of quality engineering practices and test automation capabilities covering regression, functional, performance and resilience
• Practical experience implementing and using moder test management technologies such as Zephyr and TestRail
• Knowledge and experience using different test definition and execution frameworks such as Selenium and Cucumber
• Passionate about metric driven approach and leading with data
• Detailed oriented, not afraid of diving deep
• Agile experience
• Educated to university degree
• Experience in a range of testing methodologies e.g. BDD
• Knowledge of financial products in FX
• Outstanding verbal and written communication
• Excellent organisation skills and ability to work to tight deadlines
• Ability to read and understand code
• Experience in managing and motivating a distributed team composed of permanent staff.
• Experience in managing vendors

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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