Senior Key Account Manager

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people.

This is a remote position, but we anticipate that you will need to attend team meetings at our Bristol office approximately two days a week.

As the Senior Beauty Key Account Manager GB&I, you will be leading high-profile national accounts within Hair Care, ensuring outstanding execution and driving substantial sales growth. Your role will involve a keen focus on understanding shopper trends and identifying the key retailers frequented by our audience. You will be leveraging your negotiation and influencing skills to develop a strategic annual account plan, setting out clear objectives for Dyson and our retail partners, with ongoing planning extending up to three years.

You will be orchestrating the transformation of our retail landscape to align with Dyson’s ambitious growth targets as our product portfolio expands. By setting the strategic vision, you will be outlining clear objectives aimed at delivering high-value growth and strong returns on investment for Dyson and the category. Your responsibilities will encompass anticipating changes in the retail landscape, shopper behaviour, and competitors, allowing you to develop comprehensive business plans that ensure future profitable growth.

In your collaborative efforts, you will be working closely with marketing, finance, operations, and other group functions to align retailer plans with broader company objectives. You will be delivering sales and profitability targets, managing promotional budgets, and ensuring the highest standards of execution for the Dyson brand both online and in stores. Utilising data from internal and external sources, you will be improving compliance and in-store standards, working closely with our Retail Activation and COE team.

You will be championing the ecommerce equation on retailer websites, driving traffic, conversion, and sales. Your role will also involve delivering compelling presentations, organizing quarterly business reviews, and maintaining effective relationships with retailer commercial teams. By aligning internal and external stakeholders with account and negotiation objectives, you will be ensuring the successful implementation of customer initiatives. Your communication skills will be crucial in delivering clear, concise, and motivational messages across various mediums. Engaging and collaborating across the EMEA account management teams, you will be sharing best practices and maintaining the GB Sales Identity, all while upholding Dyson’s core behaviours.

-          At least five years in Account Management within the beauty market, with P&L ownership for national accounts

-          Premium sales background in high-end FMCG markets preferred

-          Essential experience in the Beauty category

-          Familiarity with Selective Distribution frameworks

-          Collaborative team-worker with drive, enthusiasm, and the ability to work independently in a matrix organization

-          Proven track record in senior-level account negotiations

-          Strong budget control and forecasting abilities across multiple product lines

-          High financial acumen and commercial awareness

-          Excellent communication skills, including oral, written, telephone, and presentation skills

-          Proficient in Microsoft Office applications, particularly Excel and PowerPoint

-          Demonstrable analytical skills and effective stakeholder management

Financial

-          Performance-related bonus scheme

-          Competitive pension scheme

-          Life assurance

-          Discounts on Dyson machines and retail purchases

Lifestyle

-          Generous holiday allowance of 27 days (plus bank holidays)

-          Free on-site lunches, fruit, and hot drinks

-          Access to on-site sports centre, gym, hair salon, and lifestyle assistance

-          Electric vehicle salary sacrifice scheme

-          Option to purchase additional holiday days

Health

-          Private medical insurance and dental insurance

-          Employee assistance programme

-          Digital GP services

-          On-site physiotherapy and GP services

-          Prescription service

-          Fertility treatment support

#LI-AC1