Lead and deliver complex, fair investigations into fitness to practise concerns about nurses and midwives. Manage sensitive caseloads, gather and analyse evidence, produce clear reports, identify/manage public risk, mentor investigators, support casework process improvements, and contribute to a pilot redesigning investigation pathways.
About the team and what we do
The Investigations team plays a vital role in supporting the NMC’s regulatory responsibilities. The team manages investigations from initial casework through to progression, ensuring all activity is carried out in line with regulatory rules, operational standards, and performance measures. Their work is essential to meeting service standards and maintaining public confidence, with a strong focus on accuracy, consistency, and timely delivery.
Your role and impact
As a Senior Investigator, you will lead and deliver robust, fair and proportionate investigations into regulatory concerns raised about nurses and midwives. You will gather and analyse evidence to assess whether a registrant is safe to practise and whether their fitness to practise may be impaired, ensuring risks to patients and the public are appropriately identified and managed.
The Investigations team plays a vital role in supporting the NMC’s regulatory responsibilities. The team manages investigations from initial casework through to progression, ensuring all activity is carried out in line with regulatory rules, operational standards, and performance measures. Their work is essential to meeting service standards and maintaining public confidence, with a strong focus on accuracy, consistency, and timely delivery.
Your role and impact
As a Senior Investigator, you will lead and deliver robust, fair and proportionate investigations into regulatory concerns raised about nurses and midwives. You will gather and analyse evidence to assess whether a registrant is safe to practise and whether their fitness to practise may be impaired, ensuring risks to patients and the public are appropriately identified and managed.
You will hold a complex caseload, often involving sensitive issues, multiple parties and competing lines of enquiry. Your work will directly inform key regulatory decisions and contribute to timely, defensible outcomes that protect the public while upholding the rights of those involved.
In addition to your own casework, you will play a senior role within the team. You will mentor and coach Investigators, share expertise, and promote consistent, high-quality investigative practice. You will provide managerial support and deputise where required.
This role may be required to work as part of our New Ways of Working (NWOW) pilot team, in which you will work directly on live fitness to practise investigations, while also helping to design and refine the future of our casework processes. This time‑limited project brings together a multidisciplinary in‑house team and an external delivery partner to test new case pathways, evidential standards and quality frameworks. You’ll play a role in progressing cases while shaping more efficient, proportionate and sustainable ways of working that will improve outcomes and experiences across Investigations.
What you’ll bring
You will bring substantial experience of conducting and leading complex investigations, with a proven ability to manage a demanding and sensitive caseload while balancing competing priorities. You are confident taking ownership of high-risk or high-profile matters, demonstrating strong analytical skills. You can quickly grasp complex issues, identify the relevance and weight of key evidence, and make clear, logical findings. You will have excellent drafting skills and be able to produce clear, accurate and balanced reports that reflect all evidential material.
You will bring substantial experience of conducting and leading complex investigations, with a proven ability to manage a demanding and sensitive caseload while balancing competing priorities. You are confident taking ownership of high-risk or high-profile matters, demonstrating strong analytical skills. You can quickly grasp complex issues, identify the relevance and weight of key evidence, and make clear, logical findings. You will have excellent drafting skills and be able to produce clear, accurate and balanced reports that reflect all evidential material.
Your written and verbal communication is professional, precise and accessible to a range of audiences and you are able to communicate sensitively and effectively in complex and emotive situations, including where individuals may be distressed or vulnerable.
You will have demonstrable investigative experience, ideally within a regulatory or similarly structured environment, and must hold accreditation under the Investigations Department scheme. You understand the importance of procedural fairness, proportionality and evidential integrity in reaching sound conclusions.
You will have supported or supervised others to deliver investigations in line with defined procedures, performance targets and high-quality standards and are confident providing constructive challenge, guidance and support to colleagues
Recruitment Process
If you are successfully shortlisted, you will be required to undertake an online assessment. Further details about the assessment will be provided nearer the time.
If you successfully complete the assessment, you will be invited to the next stage of the process.
Salary Details
London - £44,065 - £48,961
Edinburgh - £40,982 - £45,535
Please note that this role requires you to review and work with sensitive and distressing material relating to fitness to practice cases and you will be given the appropriate support to deal with this material.
Benefits
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
Additional Information
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
About
Our vision is for safe and effective nursing and midwifery practice across the four countries of the UK – regulated and supported by the NMC – a fit for the future organisation, with fairness and equity at the heart of everything we do. Our role is to protect the public and maintain confidence in the nursing and midwifery professions. As the largest independent regulator in Europe of more than 860,000 nursing and midwifery professionals, we have a crucial role in making this a reality. We do this by setting and promoting high education and professional standards for all future and registered nurses and midwives in the UK and nursing associates in England. We also ensure every nurse, midwife and nursing associate on our Register meets clear standards of conduct and practice which protects the public and the reputation of our professions. We have a duty to investigate concerns and to take steps to protect the public in the relatively rare instances where we need to limit or restrict a nurse, midwife or nursing associate’s right to practise. We are building a new NMC with integrity, fairness, respect, equity and effectiveness at its core. We are determined to improve and modernise our culture and ways of working. This will ensure that the public and professionals feel confident in our work.
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