Company Description
IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky.
Our vision is to become the most trusted digital airline. We seek to delight our customers, enable our colleagues, accelerate business performance, increase shareholder value, and protect our business through the innovative and agile use of technology and data.
To harness our full potential across our customer, operational and colleague journeys, as well as our enabling domains, platforms and programmes, we are changing our ways of working and transitioning into a product-led organisation at scale.
Job Description
About the Department
This role sits within IAG Connect, a group connectivity business that has created the .air platform, used to provide digital services inflight across British Airways, Iberia, LEVEL, and Vueling. The .air Wi-Fi Portal allows customers onboard flights to purchase Wi-Fi and consume other services available. IAG Connect also develops the seatback interactive solution in use across BA, Iberia, and LEVEL.
The V1 .air platform was created in 2017 to provide Wi-Fi to the airlines within IAG Group. Due to the rapid initial development of platform V1 and other constraints introduced during first implementation, IAG Connect is re-platforming and creating platform V2 to rectify and take lessons learned from platform V1, ensuring a stable, reliable, scalable connectivity platform long-term for IAG.
Job Purpose
The ideal candidate will have a strong technical background with demonstrable experience in developing scalable, high-quality, and high-performance software products based on business requirements. The candidate should be comfortable architecting solutions, assessing feasibility and technical constraints, and ensuring the system architecture and technology stack will support the intended product and enable the overall platform goals.
The V2 platform will utilise web technologies and be deployed onto aircraft within the group. IAG Connect works with various IFC (inflight connectivity) suppliers who provide the hardware and network capabilities for hosting software onboard.
Qualifications
Key Role Responsibilities
• Develop and deliver technical solutions for the .air V2 platform for inflight connectivity
• Work closely with stakeholders to align on and deliver the agreed roadmap
• Operate a DevOps model using CI/CD to support the platform, focusing on operational efficiency and best practices
• Provide technical guidance and support to product teams where needed
• Collaborate with internal teams to ensure compliance and alignment with group standards
• Own architecture within the team and integrate with third parties and other product teams across the group
• Be hands-on with software development, writing code and building solutions
• Create and maintain technical documentation for developed solutions
• Assess product opportunities with the IAG Connect team and recommend optimal solutions to meet business needs
Qualifications, Skills, Expertise, and Experience
Must-Haves:
• Significant experience as a Senior Developer/Engineer
• Expertise in Node.js and TypeScript for backend coordination
• Proficiency with relational databases for data management
• Hands-on experience with Angular or React for front-end development
• Experience with AWS or Google Cloud infrastructure
• 1-2 years of DevOps experience with Infrastructure as Code (IaC) tools like Terraform or Ansible
• Git expertise, with experience using GitLab, GitHub, or other version control systems
• Containerization experience with Docker and Kubernetes, including image repositories such as Nexus or AWS ECR
• Experience working with microservices architecture and managing third-party integrations
Desirable (but not essential):
• Experience with Java
• Familiarity with Jenkins and Groovy scripting
• Knowledge of testing frameworks like Selenium, Playwright, or Cypress for automated testing, and manual tools such as Zephyr
• Experience working with OAuth providers or solutions for secure authentication
• Knowledge of IAM (Identity and Access Management) for securing cloud resources
Top Skills
What We Do
IAG GBS is part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. Since launching in 2014, IAG GBS has transferred and restructured services, implemented group-wide systems, created new ways of working and delivered unprecedented cost savings. Each Group operating company benefits from the IAG GBS centralised model, which delivers economies of scale, generates efficiencies, and drives standardisation and automation. IAG GBS continues to develop and deliver new consolidated services and innovative solutions, supporting the Group’s day-to-day operations, long-term business strategy and transformation. IAG GBS has a significant role to play in supporting IAG’s commitment to reach net zero CO2 emissions by 2050, by leading a programme that will decarbonise IAG’s supply chain. Working with thousands of key suppliers around the world, the dedicated Supply Chain Sustainability Programme will deliver a 20% reduction in the carbon emitted by our suppliers by 2030, and create a carbon net zero supply base by 2050.
