The Senior FinOps Manager is accountable for financial transparency, accountability and optimisation of technology spend across Global IT Platforms and Global IT Infrastructure, covering both on-premise data centres and cloud services. The role reports to the Global CTO, Cloud and Infrastructure, while operating within a matrix organisation in close alignment with Finance, Procurement, Infrastructure, Application Platform and Architecture teams. The Senior FinOps Manager establishes and leads the FinOps practice, driving cost visibility, accurate forecasting, internal chargeback, continuous optimisation and informed investment decisions, while ensuring that cost efficiency is achieved without compromising resilience, security or service quality.
Key Responsibilities:
FinOps Strategy and Governance: Define, own and evolve the FinOps strategy, operating model and governance framework covering Global IT Platforms and Global IT Infrastructure, including on-premise data centres and cloud services. Establish clear accountability, policies and decision rights for technology spend across global and regional teams.
Cost Visibility and Allocation: Build and maintain a single, trusted view of technology cost across on-premise and cloud environments. Drive tagging standards, cost allocation and chargeback models so that spend is transparent and attributable to applications, platforms, business lines and regions. Work with CMDB and service owners to ensure the underlying configuration and ownership data supports accurate cost attribution.
Budgeting, Forecasting and CAPEX/OPEX Planning: Partner with Finance, Infrastructure and Application Platform leads to prepare budgets and rolling forecasts. Support CAPEX/OPEX planning and phasing, track actuals against plan, explain variances and flag risks and opportunities early. Provide input into business cases and investment decisions, including cloud migration, data centre exit or refresh, and AI/GPU capacity.
Cloud Cost Optimisation: Identify and drive optimisation across cloud services, including rightsizing, reserved instances and savings plans, commitment management, storage tiering, licence optimisation, and removal of idle or orphaned resources. Track realised savings and hold teams accountable for delivery.
On-Premise Data Centre Economics: Develop and maintain unit cost and total cost of ownership (TCO) models for on-premise infrastructure, including compute, storage, network, power, space, licensing and support. Support capacity planning and lifecycle decisions to ensure that on-premise investment is cost-effective and compared on a like-for-like basis with cloud alternatives.
Cloud vs On-Premise Decision Support: Provide objective financial analysis to support workload placement decisions, hybrid cloud strategy and cloud exit or repatriation assessments. Quantify trade-offs between cost, resilience, performance and risk.
Application Platform Cost Management: Work with owners of Global IT Platforms to understand cost drivers, licensing models and consumption patterns. Drive cost transparency, optimisation and value realisation across the platform portfolio.
Vendor and Contract Management: Work closely with Procurement, Vendor Management and technical teams to support negotiations and renewals with infrastructure, software and cloud vendors. Analyse consumption, pricing models and commercial terms, benchmark where relevant, and ensure that agreements are aligned to actual and forecast demand.
AI and GPU Capacity Cost Management: Provide financial oversight of AI workloads and GPU capacity, including cloud GPU instances, neocloud providers and on-premise options. Establish cost-per-workload metrics and support capacity planning so that AI investments are scalable and financially controlled.
Reporting and Insight: Develop dashboards, KPIs and regular reporting for senior leadership, including unit economics, cost per application or service, budget adherence, savings pipeline and optimisation outcomes. Translate complex cost data into clear recommendations and actions for technical and business stakeholders.
FinOps Culture and Enablement: Embed FinOps practices across engineering, operations and application teams. Educate and influence teams to make cost-aware design and operational decisions, and champion the FinOps Foundation framework principles of collaboration, ownership and continuous improvement.
Tooling and Automation: Select, implement and manage FinOps tooling (native cloud cost management tools, third-party platforms, BI and reporting tools). Drive automation of reporting, anomaly detection, budget alerts and policy enforcement.
Governance, Risk and Compliance: Ensure that financial controls, audit requirements and internal policies are met. Collaborate with Finance, Security, Risk and Compliance to ensure that cost management practices align with regulatory expectations, including third-party and concentration risk considerations relevant to cloud and outsourced services.
Stakeholder Management: Act as the primary point of contact for technology cost matters with Finance, Procurement, Infrastructure, Application Platform owners, Architecture and regional IT leadership across a global, matrixed organisation. Influence outcomes without direct line authority.
Team Leadership: Lead and develop FinOps analysts and practitioners (direct and virtual), setting priorities, providing guidance and mentorship, and building a high-performing, collaborative team.
Requirements:
Proven experience (8+ years) in IT financial management, FinOps, cloud cost management, infrastructure or technology finance, including at least 3 years in a FinOps or comparable cost optimisation role.
Demonstrable experience managing technology cost across both public cloud (Azure, AWS and/or GCP) and on-premise data centre environments.
Strong understanding of cloud pricing and commercial models, including reserved capacity, savings plans, enterprise agreements and marketplace purchasing.
Strong financial acumen, including budgeting, forecasting, CAPEX/OPEX treatment, TCO modelling and business case development.
Working knowledge of IT infrastructure (compute, storage, network, virtualisation) and enterprise application platforms sufficient to engage credibly with technical teams.
Experience with FinOps and cost management tools and strong skills in data analysis and reporting.
Excellent communication and stakeholder management skills, with the ability to explain financial and technical concepts to senior management, engineers and finance partners.
Strong leadership skills, including the ability to lead, coach and develop a team in a distributed environment.
Experience operating within a global, matrixed, multi-national organisation, with the ability to influence and drive outcomes without direct line authority.
Experience in vendor negotiations and working with Procurement is highly desirable.
Understanding of financial services regulatory requirements relevant to technology and third-party risk (such as DORA or equivalent) is advantageous.
Analytical mindset, problem-solving aptitude and the ability to manage multiple priorities.
Bachelor's or master's degree in Finance, Business, Computer Science, Engineering or a related field.
FinOps Certified Practitioner (FinOps Foundation) is preferred; cloud provider certifications and ITIL are a plus.
We offer in return!
Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, hybrid working options, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings, Employee Assistance program.
Integrity. client focus. respect. excellence. teamwork
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.
Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
Chubb London, England Office
London, United Kingdom, 0
