Senior Software Engineer - AI Adoption Product

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Having built a thriving apprenticeship business, we are now doubling down on our AI strategy with the launch of a groundbreaking AI Adoption Platform.

You will join the Adoption AI Team, a small foundational squad operating as a "startup" within Multiverse. We are building a category-defining product from scratch, leveraging our massive existing customer base and IP to deliver personalized, role-specific AI use cases. Our MVP already showed 10x adoption results in initial pilots, now we’re building the engine to scale it to the world.

This is a high-speed, greenfield environment. In your first 6 months, you will:

• Architect for Scale: Transition our MVP into a robust, scalable production system. You’ll design and operate AWS workloads where "good enough" isn't an option.

• Infrastructure as an Accelerator: Build and maintain the Terraform modules and CI/CD pipelines that allow the squad to ship daily without friction.

• Ship End-to-End: Move seamlessly between tweaking AWS IAM policies, tuning SageMaker, and optimizing data pipelines.

• Product Partner: You influence product decisions by determining the right technical trade-offs to deliver customer value quickly without sacrificing long-term quality.

• Technical Excellence: You possess excellent technical skills and the ability to uplift other engineers, making a significant impact in your squad and beyond.

• Infrastructure Ownership: You will provide reliable estimates for complex infra tasks, proactively monitor system performance, and use operational data to improve stability.

• Delivery Leadership: You advocate for incremental delivery of value and act as a team multiplier, managing your time to drive the most business impact.

• Mentorship: You help less experienced squadmates become better engineers through mentoring, pairing, and high-quality code reviews.

• Solve for Customer Value: You don't build infra for infra's sake. Every code change is designed to ensure our users have a seamless, secure, and high-value experience.

• Drivers, Not Passengers: You are an owner. You don't wait for a detailed spec or permissions to fix an infrastructure bottleneck; you lead the solution and bring the squad with you.

• Be Decisive, Even in Ambiguity: In a greenfield environment, you are comfortable launching "imperfect" solutions to test and learn, course-correcting quickly without blame.

• AI to Deliver Outcomes: You treat AI as our engine. You are excited about using tools like Cursor or Claude to accelerate your own development and enhance the platform’s capabilities.

• The Builder Mindset: You have a track record of building production systems from scratch (typically 5+ years, but we welcome strong candidates with equivalent experience).

• Excited about working on greenfield projects where you have designed and operated AWS workloads and maintained Terraform modules

• AWS & IAC Mastery: Deep experience with AWS (IAM, VPC, EC2/Lambda, Sagemaker, Bedrock), LangFuse, LangChain and Terraform. You understand how to make infrastructure an asset, not a blocker.

• Systems & AI Generalist: You are a generalist across the platform layer. You’re happy writing backend application code and optimizing Bedrock pipelines one hour, and debugging an AWS deployment the next.

• Strategic Communication: You can explain complex architectural trade-offs to both technical and non-technical stakeholders.

• Siloed Engineers: If you want to sit in a silo and wait for a software engineer to hand you a static infrastructure specification, you’ll be frustrated here. We embed directly with the product squad to build and iterate together.

• Corporate Speed: We operate like a startup. If you prefer long planning cycles and rigid specs over rapid iteration, this isn't the role for you.

Passive Collaborators: We don't have a "throw it over the wall" culture. If you see a problem, you own the fix.

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year

• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.