Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionWe're looking for a Senior Director, Platform Product Engineering to lead the vision, strategy, and development of our Agentic Service Catalog, a platform that helps employees and teams achieve outcomes more easily by connecting people, processes, data, automation, and AI.
This is a unique role that combines product leadership with hands-on engineering. You'll define the product direction, work with business and technical partners, and help build the platform. You'll lead a team while remaining involved in architecture, coding, integrations, and AI-powered experiences.
Reporting to the Vice President of Intelligent Automation & Data Platforms, you'll help shape how users work with technology across the organization.
Lead Product
- Lead the product vision, roadmap, priorities, and success metrics for the Service Catalog platform.
- Translate our needs and user feedback into product enhancements and new capabilities.
Build the Platform
- Contribute directly to the development of the platform.
- Review and write production-quality code across front-end applications, APIs, integrations, workflows, and AI-powered features.
- Partner with architects and engineers to create scalable, secure, and maintainable solutions.
- Prototype new ideas and help turn successful concepts into production-ready capabilities.
Shape AI-Powered Experiences
- Identify opportunities where AI can improve user experiences and outcomes.
- Help design intelligent capabilities such as recommendations, workflow assistance, decision support, and contextual guidance.
- Define how AI works with users, including transparency, approvals, explanations, and human oversight.
- Ensure AI solutions are safe, responsible, and aligned with our requirements.
Measure Success
- Define and track important product metrics, including adoption, user satisfaction, workflow completion, operational efficiency, and revenue .
- Improve the platform based on data, customer feedback, and evolving our needs.
What We're Looking For
- Experience leading both product strategy and software engineering teams.
- Full-stack development background with experience building scalable platforms and APIs.
- Experience working with AI-enabled products, automation, and modern cloud technologies.
- Translate complex technical concepts into simple, user-focused solutions.
- 8+ years of people leadership and management experience.
- 8+ years of experience building and delivering platform-based software products.
- Bachelor's degree in Computer Science or equivalent practical experience.
- Turn complex challenges into clear product strategies, roadmaps, and user-focused solutions.
- Hands-on software engineering experience with modern web applications, APIs, integrations, and workflow platforms.
- Experience developing across both front-end and back-end technologies, such as React, TypeScript, Python, or similar modern technology stacks.
- Experience designing and integrating APIs and connecting multiple systems into seamless user experiences.
- Experience applying AI, machine learning, large language models (LLMs), automation, or intelligent workflow technologies to solve business problems.
- Comfortable leading engineering teams while remaining involved in architecture, design reviews, and hands-on development.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose-driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place to Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits/Perks:
- Great compensation package and bonus
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html
Fraud Awareness - Experian's recruitment process is conducted only through authorized channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
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Experian London, England Office
London, United Kingdom
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