Jobs at Experian

Lead Experian's global Financial Controls function to deliver an ICFR uplift, embed controls-by-design across processes and systems, leverage automation/analytics/AI, drive transformation and govern long-term controls effectiveness across finance, technology and risk stakeholders.

Plan, build and optimise CRM campaigns across email, SMS, push and direct mail. Create customer journeys and messaging, manage end-to-end campaign execution, use customer insight and performance data to improve targeting and engagement, and partner with internal teams and agencies to meet brand and compliance requirements.

Senior product leader accountable for defining and delivering product strategy and 12–24 month roadmaps across Experian Consumer Services. Lead global product teams, drive data and AI strategy, commercial growth, P&L management, regulatory engagement, and cross-functional alignment to launch value-led, personalised consumer propositions.

Lead strategy, implementation and governance of ad tech and tracking for paid web and app channels. Own tag management (Ensighten→GTM/sGTM), platform integrations, server-to-server/API data flows, attribution (Appsflyer), campaign setup standards, and measurement accuracy while influencing martech, analytics and engineering stakeholders.

Provide high-level executive support to the Managing Director and EDQ senior leadership: manage complex diaries and inboxes, coordinate international travel and visas, prepare executive materials and reports, track projects and actions, support governance and global events, and handle confidential information while building relationships with stakeholders and EAs across regions.

Lead the drafting and negotiation of commercial contracts, ensure compliance with regulations, and manage partner-related risks and engagements.

Lead global Identity & Fraud engineering teams to drive delivery, modernisation, and AI-native practices. Own people leadership, talent strategy, budgeting, vendor management, and cross-functional partnerships. Embed DevOps, cloud (AWS/EKS), Java/.NET full-stack expertise, and AI tools to deliver scalable fraud and identity products for global B2B clients while ensuring governance, security, and operational excellence.

Lead Group FP&A planning for annual budget, monthly forecasting, quarterly reviews and five-year strategy. Manage planning timetables, templates and analyst resources, analyse financial performance across revenue, EBIT, cash flow and KPIs, prepare board-level papers, and drive AI-enabled process redesign and standardisation with regional teams and finance transformation partners.

Manage end-to-end email campaigns and multi-channel customer journeys using Salesforce Marketing Cloud. Build responsive, accessible HTML email templates, run A/B tests, analyse campaign performance, ensure regulatory compliance, and collaborate with creative, data, and product teams to optimise engagement and conversion.

Serve as a hands-on creative guardian: produce high-quality digital assets across paid, CRM, social, web and campaigns; maintain brand consistency and accessibility; develop scalable templates and component libraries; create performance-focused and social-first content; mentor colleagues and use AI-powered tools to streamline ideation and production.

Own and scale Paid Social (Meta, TikTok) alongside Display/Programmatic. Build, optimize and manage acquisition campaigns, budgets, bidding, audiences, QA and tracking. Lead creative and audience testing, produce weekly/monthly reports, translate insights, and collaborate with Creative, Analytics, Ad Ops, Product and Web to improve efficiency and attribution.

Lead in-house Paid Search and App acquisition: build, scale and optimise campaigns across Google, Microsoft and Apple. Manage setup, testing, creatives, attribution/tracking, reporting, and performance (CPA/ROAS) to drive growth and define best practices.

Design end-to-end AI-powered product experiences, from discovery through production. Partner with Product, Engineering, Research and stakeholders to prototype, validate, and define multi-touchpoint journeys that surface non-deterministic AI outputs responsibly within regulated environments.

Lead optimisation strategy and testing roadmap to improve commercial performance via A/B testing, personalisation, targeting, and product experiment analysis. Monitor conversion rates, run session replay and heatmap analysis, map customer journeys, and report insights to stakeholders to drive data-led product and revenue decisions.

Own strategy and execution for experimental 'New Bets' products: run structured experiments, define hypotheses and metrics, ship engaging in-app and cross-channel experiences, partner across product, tech, compliance and go-to-market, and document learnings to decide what to scale.

Lead roadmap and evolution of shared consumer capabilities (alerts, bureau integrations, Salesforce, servicing tooling). Enable reusable services, improve scalability, reliability and operational efficiency, align priorities across Product, Engineering, Operations and CRM, and prioritise investments based on customer impact and business value.

Produce on-brand motion graphics and edited video assets for paid social, display, email, and digital campaigns. Film short-form content, adapt and scale assets across platforms, use generative AI for ideation and efficiency, collaborate with copywriters and marketers, support junior designers, and manage projects and deliveries via tools like Monday.com.

Manage day-to-day operations of an in-house creative studio: build workflows, protect creative time, maintain Monday.com, create automations/AI agents, run team check-ins, and plan and execute small-to-medium productions including on-set coordination and post-production handoffs.

Own the brand and customer insight agenda: lead brand tracking, campaign evaluation, qualitative and quantitative research, and pre-testing. Synthesize customer, market and behavioural data into actionable recommendations, manage research partners, embed insight across Brand, Product and Analytics, and use AI to accelerate reporting and insight-driven decision-making.

Lead forecasting, performance management, prioritisation and testing for Customer Marketing. Translate data into priorities, shape contact strategy, govern targeting, manage a Customer Marketing Analyst, and drive measurable engagement and commercial improvements.