Jobs at Experian

Own the Identity Plus optimization roadmap, driving conversion, adoption, and commercial performance through customer insight, experimentation, targeting, personalization, and performance analysis. Partner with Product, Design, Engineering, and Analytics to develop propositions, run tests, measure customer and commercial impact, and inform product decisions. Communicate performance trends and recommendations while identifying opportunities to grow the service within Experian’s existing product ecosystem.

Leads Experian’s Product Analytics function, owning its strategy, roadmap, and delivery. Partners with Product, Design, Engineering, Marketing, Data Science, and Data Engineering to improve digital customer journeys through predictive modelling, behavioural analytics, experimentation, personalisation, and AI-driven decisioning. Develops measurement frameworks, customer insights, recommendations, and commercial evaluations to increase engagement, conversion, retention, and lifetime value while managing and developing a high-performing analytics team.

Leads enterprise engineering excellence across Technical Program Management, quality and AI evaluation engineering, developer experience, and internal platforms. Establishes global engineering standards, career frameworks, quality practices, CI/CD pipelines, and developer tooling. Oversees internal developer platform strategy, AI-assisted development enablement, cross-organizational technical programs, and dependency management. Partners with executives and regional technology leaders to improve engineering productivity, delivery consistency, resiliency, and quality across traditional software and AI products.

Lead the transformation and standardization of Experian’s global Internal Controls over Financial Reporting framework. Responsibilities include designing and embedding SOX-aligned controls, partnering with Finance, IT, Governance, and business teams, simplifying and automating controls, improving monitoring and analytics, and establishing scalable governance frameworks and standards across global operations.

Own consumer product marketing strategy for new growth propositions from discovery through launch and optimization. Partner with Product, Design, Research, Analytics, and Marketing to identify customer problems, shape product direction, define segments and value propositions, develop go-to-market strategies, and drive adoption. Use customer, market, competitive, and data insights to influence roadmaps, measure outcomes, and improve performance. Champion AI-enabled insight generation and proposition development.

Identify and shape AI and automation opportunities, translate business problems into structured use cases, assess feasibility and value, define MVPs, and build rapid prototypes using low-code or no-code platforms. The role bridges product ownership and hands-on technical delivery, requiring communication of trade-offs, risks, recommendations, and outcomes to business and technical stakeholders.

Manage key financial services accounts, strengthen senior client relationships, develop strategic growth plans, and drive revenue through software and platform solution upselling and cross-selling. Analyze market and client trends, identify opportunities and risks, coordinate virtual and internal teams, and present account performance, proposals, and growth strategies to clients and leadership.

Own the strategy, roadmap, backlog, and outcomes for AI-powered consumer financial experiences. Translate emerging AI capabilities into trusted, explainable products while partnering with design, engineering, data science, compliance, and go-to-market teams. Lead discovery, delivery, iteration, prioritization, documentation, and customer-informed improvements in a rapidly changing technology environment.

Lead customer implementations and onboarding for financial crime screening solutions, serving as the subject matter expert for sanctions, PEP, and watchlist data. Manage customer support cases and incidents, coordinate with offshore operational teams, transfer knowledge, improve processes, and support product development. The role requires expertise in screening, KYC, compliance, customer due diligence, service management, and complex customer engagements.

Leads Experian UK&I’s Revenue Operations function, owning forecasting, pipeline governance, annual planning, capacity modeling, Salesforce and revenue technology, analytics, sales productivity, renewals forecasting, and operating cadence. The role manages a multifunctional team, partners with Sales, Finance, and senior leadership, improves data quality and forecast accuracy, drives automation and AI-enabled workflows, and oversees the function’s budget and priorities.

Drive revenue across established and prospective clients for Experian Data Quality. Manage larger-spending customer accounts, expand relationships, generate new business, and sell consultative data intelligence software solutions. Responsibilities include prospecting, stakeholder engagement, opportunity development and closure, pipeline management, forecasting, and achieving annual revenue targets through new and existing business.

Design, build, deploy, monitor, and support backend systems and services using Python and AWS. Own the full software development lifecycle, including requirements, architecture, implementation, testing, production operations, debugging, and continuous improvement. Collaborate with engineering, product, and data science teams to deliver reliable APIs, integrations, reporting, and data-focused capabilities. Communicate technical decisions clearly and practice frequent, high-quality delivery through automated testing and collaborative development.

Build and maintain full-stack product features across frontend and backend using TypeScript and Python. Design, test, deploy, and operate APIs and interconnected services in a TDD-first, product-driven environment. Collaborate with engineering, product, design, and business teams on architecture, UX, trade-offs, and end-to-end delivery. Improve service availability, security, reliability, and frontend workflows while applying agile and CI/CD practices.

Own product marketing strategy for innovative consumer propositions from discovery through launch and optimization. Partner with Product, Design, Research, Analytics, and Marketing teams to identify customer problems, shape product direction, define segments and value propositions, develop go-to-market strategies, and drive adoption. Use customer, market, competitive, experimentation, and AI-enabled insights to influence roadmaps and improve customer and commercial outcomes.

Plan, build and optimise CRM campaigns across email, SMS, push and direct mail. Create customer journeys and messaging, manage end-to-end campaign execution, use customer insight and performance data to improve targeting and engagement, and partner with internal teams and agencies to meet brand and compliance requirements.

Lead Experian's global Financial Controls function to deliver an ICFR uplift, embed controls-by-design across processes and systems, leverage automation/analytics/AI, drive transformation and govern long-term controls effectiveness across finance, technology and risk stakeholders.

Senior product leader accountable for defining and delivering product strategy and 12–24 month roadmaps across Experian Consumer Services. Lead global product teams, drive data and AI strategy, commercial growth, P&L management, regulatory engagement, and cross-functional alignment to launch value-led, personalised consumer propositions.

Lead global Identity & Fraud engineering teams to drive delivery, modernisation, and AI-native practices. Own people leadership, talent strategy, budgeting, vendor management, and cross-functional partnerships. Embed DevOps, cloud (AWS/EKS), Java/.NET full-stack expertise, and AI tools to deliver scalable fraud and identity products for global B2B clients while ensuring governance, security, and operational excellence.

Own the brand and customer insight agenda: lead brand tracking, campaign evaluation, qualitative and quantitative research, and pre-testing. Synthesize customer, market and behavioural data into actionable recommendations, manage research partners, embed insight across Brand, Product and Analytics, and use AI to accelerate reporting and insight-driven decision-making.

Lead strategic account management for public sector customers: build senior stakeholder relationships, develop and execute account plans, drive retention and revenue growth via upsell/cross-sell of Experian solutions, coordinate internal teams, support procurement/commercial activity, and maintain accurate forecasting and pipeline reporting.