Jobs at Experian

Lead content design for strategic product journeys, write clear user-centred content, shape tone of voice, build content standards and systems, coach designers, and partner with product, research, legal and marketing to improve content quality and consistency.

Serve as a hands-on creative guardian: produce high-quality digital assets across paid, CRM, social, web and campaigns; maintain brand consistency and accessibility; develop scalable templates and component libraries; create performance-focused and social-first content; mentor colleagues and use AI-powered tools to streamline ideation and production.

Lead product marketing strategy for consumer-facing propositions: define segments, positioning, and value propositions; guide go-to-market and adoption; partner with Product, Analytics, and Research; influence senior stakeholders; use customer insight and AI to drive evidence-based decisions and commercial impact.

Produce on-brand motion graphics and edited video assets for paid social, display, email, and digital campaigns. Film short-form content, adapt and scale assets across platforms, use generative AI for ideation and efficiency, collaborate with copywriters and marketers, support junior designers, and manage projects and deliveries via tools like Monday.com.

Lead forecasting, performance management, prioritisation and testing for Customer Marketing. Translate data into priorities, shape contact strategy, govern targeting, manage a Customer Marketing Analyst, and drive measurable engagement and commercial improvements.

Own strategy and execution for experimental 'New Bets' products: run structured experiments, define hypotheses and metrics, ship engaging in-app and cross-channel experiences, partner across product, tech, compliance and go-to-market, and document learnings to decide what to scale.

Lead optimisation strategy and testing roadmap to improve commercial performance via A/B testing, personalisation, targeting, and product experiment analysis. Monitor conversion rates, run session replay and heatmap analysis, map customer journeys, and report insights to stakeholders to drive data-led product and revenue decisions.

Manage day-to-day operations of an in-house creative studio: build workflows, protect creative time, maintain Monday.com, create automations/AI agents, run team check-ins, and plan and execute small-to-medium productions including on-set coordination and post-production handoffs.

Own the brand and customer insight agenda: lead brand tracking, campaign evaluation, qualitative and quantitative research, and pre-testing. Synthesize customer, market and behavioural data into actionable recommendations, manage research partners, embed insight across Brand, Product and Analytics, and use AI to accelerate reporting and insight-driven decision-making.

Design end-to-end AI-powered product experiences, from discovery through production. Partner with Product, Engineering, Research and stakeholders to prototype, validate, and define multi-touchpoint journeys that surface non-deterministic AI outputs responsibly within regulated environments.

Conduct generative and evaluative user research for product teams, using methods like usability testing, interviews, card sorts and concept testing. Synthesize insights to influence product decisions, measure impact, champion customer voice, and improve research practices across domains.

Lead optimisation and experimentation for Identity Plus: design, run and analyse A/B tests, prioritise eCommerce testing backlog, identify upsell/cross-sell and churn-reduction opportunities, and collaborate with Product, Analytics, UX and Engineering to drive commercial growth and improved customer experience.

Lead strategic account management for public sector customers: build senior stakeholder relationships, develop and execute account plans, drive retention and revenue growth via upsell/cross-sell of Experian solutions, coordinate internal teams, support procurement/commercial activity, and maintain accurate forecasting and pipeline reporting.

Lead strategic account management for financial services clients, drive revenue growth through upsell/cross-sell of software and platform solutions, develop account plans, maintain senior client relationships, coordinate internal teams to deliver customised solutions, and report performance to leadership.

Lead insider risk and DLP governance by partnering with DLP engineering and business units to review policies, approve exceptions, build detection use cases, support investigations, create metrics and reporting, and drive program improvements through analytics, dashboards, and training.

Senior strategic Product Director for EDQ UK&I shaping product, market and partnership strategy. Influence global roadmap, represent at industry events, build senior customer and partner relationships, sponsor innovation, and align UK&I priorities with commercial outcomes and global delivery.

Lead Experian's global Financial Controls function to deliver an ICFR uplift, embed controls-by-design across processes and systems, leverage automation/analytics/AI, drive transformation and govern long-term controls effectiveness across finance, technology and risk stakeholders.

Plan, build and optimise CRM campaigns across email, SMS, push and direct mail. Create customer journeys and messaging, manage end-to-end campaign execution, use customer insight and performance data to improve targeting and engagement, and partner with internal teams and agencies to meet brand and compliance requirements.

Senior product leader accountable for defining and delivering product strategy and 12–24 month roadmaps across Experian Consumer Services. Lead global product teams, drive data and AI strategy, commercial growth, P&L management, regulatory engagement, and cross-functional alignment to launch value-led, personalised consumer propositions.

Lead strategy, implementation and governance of ad tech and tracking for paid web and app channels. Own tag management (Ensighten→GTM/sGTM), platform integrations, server-to-server/API data flows, attribution (Appsflyer), campaign setup standards, and measurement accuracy while influencing martech, analytics and engineering stakeholders.