Jobs at Experian

Leads Experian UK&I’s Revenue Operations function, owning forecasting, pipeline governance, annual planning, capacity modeling, Salesforce and revenue technology, analytics, sales productivity, renewals forecasting, and operating cadence. The role manages a multifunctional team, partners with Sales, Finance, and senior leadership, improves data quality and forecast accuracy, drives automation and AI-enabled workflows, and oversees the function’s budget and priorities.

Manage a portfolio of B2B customers, focusing on retention, renewals, account growth, and customer satisfaction. Build relationships with senior stakeholders, develop tailored account plans, communicate product value, identify cross-sell and upsell opportunities, and resolve client issues. Maintain forecasts and renewal-risk records in Salesforce, collaborate across teams, and provide customer insights to support product, marketing, and sales strategies.

Manage a portfolio of B2B clients, driving retention, renewals, customer satisfaction, and account growth. Build relationships with senior stakeholders, understand client goals, create tailored account plans, communicate product value, and identify cross-sell and upsell opportunities. Forecast renewals, manage risks, resolve issues, maintain engagement activity in Salesforce, and provide customer feedback to internal product, marketing, and sales teams.

Manage and grow a portfolio of UK&I enterprise accounts by originating, developing, and closing complex software and SaaS opportunities. Lead consultative discovery, executive engagement, technical evaluations, commercial negotiations, and deal teams across internal and customer stakeholders. Develop strategic account plans, build senior relationships, maintain pipeline quality, forecast accurately, and navigate procurement, legal, security, and commercial processes.

Drive revenue across established and prospective clients for Experian Data Quality. Manage larger-spending customer accounts, expand relationships, generate new business, and sell consultative data intelligence software solutions. Responsibilities include prospecting, stakeholder engagement, opportunity development and closure, pipeline management, forecasting, and achieving annual revenue targets through new and existing business.

Lead product strategy, vision, roadmap, discovery, measurement, team development, commercial outcomes, go-to-market, client onboarding, and AI implementation for Experian’s B2B data and technology products. Partner closely with customers, engineering, commercial teams, and executives to scale products, drive revenue and retention, protect margins, and build a high-performing product organization.

Design, build, deploy, monitor, and support backend systems and services using Python and AWS. Own the full software development lifecycle, including requirements, architecture, implementation, testing, production operations, debugging, and continuous improvement. Collaborate with engineering, product, and data science teams to deliver reliable APIs, integrations, reporting, and data-focused capabilities. Communicate technical decisions clearly and practice frequent, high-quality delivery through automated testing and collaborative development.

Build and maintain full-stack product features across frontend and backend using TypeScript and Python. Design, test, deploy, and operate APIs and interconnected services in a TDD-first, product-driven environment. Collaborate with engineering, product, design, and business teams on architecture, UX, trade-offs, and end-to-end delivery. Improve service availability, security, reliability, and frontend workflows while applying agile and CI/CD practices.

Supports global revenue operations for the Data Quality team by administering Salesforce CRM and CPQ, maintaining commercial governance standards, coordinating system changes and releases, providing second-line support, and building Power BI dashboards. The role also contributes to sales automation projects, reduces administrative tasks, and collaborates with regional sales operations and development teams worldwide.

Own product marketing strategy for innovative consumer propositions from discovery through launch and optimization. Partner with Product, Design, Research, Analytics, and Marketing teams to identify customer problems, shape product direction, define segments and value propositions, develop go-to-market strategies, and drive adoption. Use customer, market, competitive, experimentation, and AI-enabled insights to influence roadmaps and improve customer and commercial outcomes.

Provides strategic leadership for globally distributed engineering teams across the Identity and Fraud organization. Responsibilities include people leadership, delivery accountability, AI-native engineering adoption, technical strategy across .NET, Java, AWS, and EKS, technology modernization, stakeholder alignment, governance, workforce planning, budgeting, vendor management, and developing engineering leadership talent.

Plan, build and optimise CRM campaigns across email, SMS, push and direct mail. Create customer journeys and messaging, manage end-to-end campaign execution, use customer insight and performance data to improve targeting and engagement, and partner with internal teams and agencies to meet brand and compliance requirements.

Lead Experian's global Financial Controls function to deliver an ICFR uplift, embed controls-by-design across processes and systems, leverage automation/analytics/AI, drive transformation and govern long-term controls effectiveness across finance, technology and risk stakeholders.

Senior product leader accountable for defining and delivering product strategy and 12–24 month roadmaps across Experian Consumer Services. Lead global product teams, drive data and AI strategy, commercial growth, P&L management, regulatory engagement, and cross-functional alignment to launch value-led, personalised consumer propositions.

Lead global Identity & Fraud engineering teams to drive delivery, modernisation, and AI-native practices. Own people leadership, talent strategy, budgeting, vendor management, and cross-functional partnerships. Embed DevOps, cloud (AWS/EKS), Java/.NET full-stack expertise, and AI tools to deliver scalable fraud and identity products for global B2B clients while ensuring governance, security, and operational excellence.

Serve as a hands-on creative guardian: produce high-quality digital assets across paid, CRM, social, web and campaigns; maintain brand consistency and accessibility; develop scalable templates and component libraries; create performance-focused and social-first content; mentor colleagues and use AI-powered tools to streamline ideation and production.

Own strategy and execution for experimental 'New Bets' products: run structured experiments, define hypotheses and metrics, ship engaging in-app and cross-channel experiences, partner across product, tech, compliance and go-to-market, and document learnings to decide what to scale.

Own the brand and customer insight agenda: lead brand tracking, campaign evaluation, qualitative and quantitative research, and pre-testing. Synthesize customer, market and behavioural data into actionable recommendations, manage research partners, embed insight across Brand, Product and Analytics, and use AI to accelerate reporting and insight-driven decision-making.

Design end-to-end AI-powered product experiences, from discovery through production. Partner with Product, Engineering, Research and stakeholders to prototype, validate, and define multi-touchpoint journeys that surface non-deterministic AI outputs responsibly within regulated environments.

Lead optimisation and experimentation for Identity Plus: design, run and analyse A/B tests, prioritise eCommerce testing backlog, identify upsell/cross-sell and churn-reduction opportunities, and collaborate with Product, Analytics, UX and Engineering to drive commercial growth and improved customer experience.