Teams at Experian

Leads Experian UK&I’s Revenue Operations function, owning forecasting, pipeline governance, annual planning, capacity modeling, Salesforce and revenue technology, analytics, sales productivity, renewals forecasting, and operating cadence. The role manages a multifunctional team, partners with Sales, Finance, and senior leadership, improves data quality and forecast accuracy, drives automation and AI-enabled workflows, and oversees the function’s budget and priorities.

Manage a portfolio of B2B customers, focusing on retention, renewals, account growth, and customer satisfaction. Build relationships with senior stakeholders, develop tailored account plans, communicate product value, identify cross-sell and upsell opportunities, and resolve client issues. Maintain forecasts and renewal-risk records in Salesforce, collaborate across teams, and provide customer insights to support product, marketing, and sales strategies.

Manage a portfolio of B2B clients, driving retention, renewals, customer satisfaction, and account growth. Build relationships with senior stakeholders, understand client goals, create tailored account plans, communicate product value, and identify cross-sell and upsell opportunities. Forecast renewals, manage risks, resolve issues, maintain engagement activity in Salesforce, and provide customer feedback to internal product, marketing, and sales teams.