Teams at Experian

Own the Identity Plus optimization roadmap, driving conversion, adoption, and commercial performance through customer insight, experimentation, targeting, personalization, and performance analysis. Partner with Product, Design, Engineering, and Analytics to develop propositions, run tests, measure customer and commercial impact, and inform product decisions. Communicate performance trends and recommendations while identifying opportunities to grow the service within Experian’s existing product ecosystem.

Leads Experian’s Product Analytics function, owning its strategy, roadmap, and delivery. Partners with Product, Design, Engineering, Marketing, Data Science, and Data Engineering to improve digital customer journeys through predictive modelling, behavioural analytics, experimentation, personalisation, and AI-driven decisioning. Develops measurement frameworks, customer insights, recommendations, and commercial evaluations to increase engagement, conversion, retention, and lifetime value while managing and developing a high-performing analytics team.

Leads enterprise engineering excellence across Technical Program Management, quality and AI evaluation engineering, developer experience, and internal platforms. Establishes global engineering standards, career frameworks, quality practices, CI/CD pipelines, and developer tooling. Oversees internal developer platform strategy, AI-assisted development enablement, cross-organizational technical programs, and dependency management. Partners with executives and regional technology leaders to improve engineering productivity, delivery consistency, resiliency, and quality across traditional software and AI products.