Senior Director, International Mobility Products/ Hybrid / London / Competitive Basic Salary Plus Annual Bonus and LTIP / Permanent
About the Team / Role
WEX is an innovative payments and technology company looking to forge the way in a rapidly changing environment, with a goal to simplify the business of doing business for our customers, freeing them to spend more time, with less worry, on the things they love. Our International Mobility Products lines are focused on just that, enabling Fleets and Small Businesses to focus on what they love, their business, by providing tools that enable them to seamlessly manage their cash flow, make payments and make important business decisions.
As a key member of the International Mobility Sr. Leadership team, you will partner closely with Commercial, Operational, and Technology to own and drive our International Mobility product strategy. As the Sr. Director, International Mobility, you will be accountable for creating an integrated product vision and strategy to drive high-value business outcomes by solving our customers’ major pain points through product innovation and the commercialization of new products. You will be accountable for the end-to-end product strategy and experience of WEX’s international mobility products, taking a "Product-first Experience" orientation to shape not just what gets built but why it matters to our customers.
Essential Duties and Responsibilities
Customer Obsession & Experience Strategy: Establish a "North Star" product experience grounded in deep customer empathy and a clear definition of customer problems. As a deeply empathetic leader, you lead customer-centric ideation to uncover pain points and design and deliver experiences that intuitively solve the customers’ problems. You own the E2E experience for all users—customers, partners, and internal teams—across all surfaces and services.
Strategic Partnership & Value Creation: Serve as a commercially astute partner who understands how value is captured and sustained. Use persuasiveness and data to build executive alignment and hold the organization together through difficult trade-offs. You maintain strategic conviction as an orienting force, resisting fragmentation as product complexity grows
Product Integrity & Outcomes: Manage the portfolio through a holistic, data-driven lens, using customer data and operational signals to drive iterative improvement. You are fluent in regulatory, legal, and risk realities, ensuring design decisions are production-ready, technically informed, and measurable. You will establish AI-native workflows and manage an AI-augmented team—including prompt-to-code prototyping and design-to-engineering optimization—to accelerate delivery velocity and raise quality across the organization.
Talent Stewardship & Culture: Build and manage a holistic talent strategy for the future, ensuring the organization has the right competencies to deliver on long-term strategy. You lead and grow a high-performing team of product managers and designers, coaching them to think and act as product owners fluent in AI-enabled workflows. You cultivate an environment where psychological safety is foundational, empowering teams to assess and flag product risks
What's on Offer?
- Highly competitive salary
- Annual company bonus
- 40-hour week – Monday to Friday
- Hybrid working
- Industry-leading pension scheme
- Private medical coverage
- 25 days holiday plus bank holidays, with the opportunity to purchase additional holidays
- Life assurance and income protection
- Gym Flex membership
- Discounts & perks platform
- Employee wellbeing programs
How You'll Make an Impact
- Develop and execute a bold vision and strategy for International Mobility products
- Conduct market and customer research to identify trends, pain points, and opportunities
- Drive measurable business outcomes and customer value through product innovation
- Develop strong go-to-market strategies including pricing, packaging, marketing, and sales enablement
- Lead and mentor a high-performing team of product managers, fostering a culture of inclusiveness, empowerment, and trust
- Collaborate across WEX to ensure product success, shared capabilities, and financial optimization
- Champion data-driven decision-making and customer-centric innovation
Experience You'll Bring
- Significant experience in product management, including leading complex product portfolios and launching innovative payment or financial technology solutions.
- Demonstrated product leadership experience, including building and developing high-performing teams.
- Proven ability to communicate and influence executive stakeholders to drive strategic alignment
- Strong analytical and problem-solving skills, with experience using quantitative and qualitative data to inform decisions
- Deep customer-centric mindset with a track record of solving complex customer problems
- Proven success in delivering high-value business outcomes through new product commercialization
- Collaborative, inspirational leadership style with experience developing talent and high-performing teams
- Experience building scalable, shared capabilities and driving cross-functional initiatives
Ready to lead at scale?
If you’re excited by the opportunity to define product strategy within a fast-moving, global fintech, apply today for immediate consideration.
We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age. Due to high application volumes, only shortlisted candidates will be contacted within one week. We do not accept speculative agency CVs; PSL agencies should only submit CVs if authorized by the Talent Acquisition team.
