Analyze user, product, and business data to identify improvement opportunities and guide strategic decisions. Design and evaluate A/B tests, build dashboards and reports, communicate insights to cross-functional stakeholders, and use AI and automation to improve analytical workflows. The role partners with product, engineering, and marketing teams in a consumer digital product environment.
Description
Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us means influencing hundreds of millions of users and shaping the journey toward becoming a true super-app.
Our mission is to make people’s lives easier by enabling meaningful connections — from special moments with friends and family, to building businesses and pursuing passions.
We’re looking for a Senior Data Analyst who combines strong technical skills with a strategic mindset and curiosity for how data drives user experience and growth in social mobile apps. You’ll partner closely with product, engineering, and marketing teams to turn data into clear insights and measurable business impact.
If you’re passionate about uncovering insights, leveraging data and AI for smarter, faster results, and driving decisions at scale; we’d love to hear from you!
Responsibilities- Identify opportunities for improvement through data analysis aligned with company strategy.
- Partner cross-functionally to translate data findings into actionable product and business decisions.
- Design, run, and analyze A/B tests to evaluate product changes and user experience optimizations.
- Build, automate, and maintain dashboards and reports to track platform health, user behavior, and key trends.
- Communicate findings clearly to stakeholders, influencing both tactical and strategic decisions.
- Leverage AI and automation tools to accelerate analytical workflows and uncover deeper insights.
- 6+ years of experience in data analytics, preferably in consumer-facing digital products.
- Strong command of SQL, Python, and data visualization tools (e.g., Tableau, Looker, Matplotlib).
- Proven ability to design and analyze A/B tests and apply sound experimental methodology.
- Strong understanding of how to leverage AI to improve analysis speed, accuracy, and impact.
- Excellent communication and storytelling skills; ability to craft a clear narrative from complex data.
- Availability to work in a hybrid model - at least 3 days a week from the office.
- Background in statistics, causal inference, or experimentation frameworks.
- Experience mentoring analysts or leading analytical projects.
- A deep interest in social, communication, or engagement-driven apps.
- Python
- SQL
- A/B testing
- Statistics background
Rakuten Viber London, England Office
London, United Kingdom
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