Senior Data Analyst - Ocado Solutions

Senior Data Analyst | Ocado Solutions | Hatfield (Hybrid, 2 days in the office)

"We are on a mission: To transform the future of grocery retail through sustained technology innovation."

At Ocado Group, we are redefining grocery retail using cutting-edge technologies such as robotics, AI, IoT, and cloud computing. By designing all our software and systems in-house, we consistently innovate to create game-changing solutions—from dynamic e-commerce platforms to fully automated warehouses.

This role sits within Ocado’s Solutions division, supporting our Ocado Smart Platform (OSP) Partners globally. Delivering consistent and impactful support is essential to fostering long-term relationships and ensuring commercial success.

The Solutions Analytics team’s mission is to "Provide the insight, advice, and services to help our partners and prospects succeed and grow with OSP."

About the Role

As a Senior Data Analyst, you will extract and interpret data to identify opportunities for efficiency and growth within our partners’ delivery operations. Your insights will influence multi-million-pound decisions, enhance customer experiences, and contribute to Ocado’s mission of transforming grocery retail.

In addition to working with vast datasets and advanced tools, you’ll lead impactful projects, mentor junior analysts, and shape analytics solutions that drive global partner success.

Key Responsibilities

• Insight Generation: Extract, analyse, and interpret data to identify trends and opportunities for OSP Partners, driving growth and efficiency.
• Strategic Projects: Lead analytical contributions to cross-functional projects that deliver significant business outcomes.
• Collaboration: Partner with technology, operations, and external stakeholders to optimise OSP’s impact
• Visualisation & Communication: Create compelling dashboards and reports, presenting insights in actionable, user-friendly formats.
• Mentorship: Guide junior analysts, fostering a collaborative and innovative team environment
• Continuous Improvement: Close data gaps, enhance platform features, and contribute to analytics best practices.
• Sustainability Impact: Support initiatives to optimise operations, reducing waste and carbon emissions.

What We Are Looking ForEssential Skills and Experience

• Proven Analytical Expertise: 4+ years of experience in data analytics, working with Big Data to deliver actionable insights.
• Technical Skills: Proficiency in SQL, Excel/Google Sheets, and visualisation tools (e.g., Looker, Tableau, Data Studio).
• GIS Proficiency: Experience with GIS software to drive location-based insights.
• Problem-Solving Mindset: Strong capability to analyse and resolve complex issues.
• Communication Skills: Ability to present insights to technical and non-technical audiences, including senior stakeholders.
• Global Perspective: Experience working in diverse, cross-cultural environments.
• Leadership: Ability to mentor and support junior team members while leading projects autonomously.

Desirable Skills

• Proficiency in Python and Google Colab for advanced data processing.
• Familiarity with AI-driven analytics and predictive modeling.
• Additional language skills (e.g., Spanish, French, Japanese, Korean).
• Experience in online grocery, retail, or logistics analytics.
• Knowledge of data governance, security, and privacy best practices.

What We Offer

We value and support our colleagues with a wide range of benefits designed to promote wellbeing, work-life balance, and professional growth:

• Hybrid working (2 days in the office).
• 30 days of remote work from anywhere globally.
• Fully remote working during August.
• 25 days annual leave (rising to 27 after 5 years), plus the option to purchase additional holidays.
• Pension scheme with employer contribution matching up to 7%.
• Opportunity to participate in Share Save and Buy as You Earn schemes.
• Interest-free train ticket loan.
• Cycle to Work Scheme.
• Private medical insurance.
• 22 weeks paid maternity leave and 6 weeks paid paternity leave (subject to service requirements).
• Income protection (up to 50% of salary for 3 years) and life assurance (3x annual salary).
• 15% discount on Ocado.com and free delivery for employees.
• Free shuttle bus to and from Hatfield train station.

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