Senior Content Strategy Specialist

Posted 13 Days Ago
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London, Greater London, England
5-7 Years Experience
Software
The Role
Seeking a Senior Content Strategy Specialist to create compelling copy for marketing materials, oversee projects, understand target audiences, and collaborate with the marketing team in the EMEA region. Must have 5 years of experience in persuasive copywriting and project management skills.
Summary Generated by Built In

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview  

We are seeking a talented and experienced Copywriter and Project Manager to work with our EMEA marketing team, based out of our Galway or London office. In this dual-role position, you will play a pivotal role in driving our local marketing initiatives to success by overseeing projects and crafting compelling copy that resonates with our target audience in EMEA across UK/I, FR & BENELUX and DACH regions. This is an excellent opportunity for someone who thrives in a fast-paced environment and possesses a strong blend of project management and copywriting skills. Your innovative ideas and deep understanding of customer engagement will be instrumental in promoting our brand, delivering valuable updates to our customers, and ensuring strong customer relationships.  

Key Responsibilities 

  • Create compelling and engaging copy for various marketing materials, including but not limited to, websites, email campaigns, social media posts, advertisements, and product descriptions. 
  • Develop clear and concise messaging that aligns with the brand's voice and values. 
  • Conduct research to understand target audiences and EMEA market trends, incorporating insights into copywriting strategies. 
  • Proofread emails for clarity, grammar and spelling.  
  • Stay up-to-date with industry policies, tools and best practices related to email copywriting, ensuring compliance and leveraging the latest techniques to enhance campaign effectiveness. 
  • Conduct regular content audits to identify areas for improvement and optimization.  
  • Collaborate with the EMEA Marketing team and localisation agency to support on regionalised content.  

Requirements/Skills 

  • 5 years of demonstrated expertise in crafting persuasive copy that generates high conversion rates 
  • Understanding of messaging and segmentation across audience 
  • Proven track record of successfully overseeing multiple projects from start to finish, demonstrating excellent project management skills 
  • Understanding of marketing automation technology is a plus 
  • Familiarity with Google Analytics to analyse campaign performance and extract actionable insights, with SEO experience. 
  • An ability to work under tight deadlines 
  • BSc degree in Marketing, Journalism or relevant field 

Additional favourable requirements: 

  • Experience in B2B SaaS 
  • GRC industry knowledge and/or experience  
  • Familiarity with Marketo, AI Tools such as Anyword

What Diligent Offers You 

  • Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
  • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
  • We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 


We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

The Company
HQ: New York, NY
1,213 Employees
On-site Workplace

What We Do

Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.

Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line.

Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.

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