Jobs at Diligent

Generate new business from inbound leads by qualifying prospects, conducting outreach via email/phone/social, using Salesforce to enrich and log activity, coordinating meetings for account executives, and meeting KPIs.

Drive new business acquisition within the BFSI territory by prospecting complex accounts, managing long sales cycles, developing account plans, and closing enterprise SaaS deals. Build senior stakeholder relationships, align GRC solutions with business needs, manage forecasts and Salesforce records, coordinate internal sales teams, and use MEDDPICC to manage the full sales cycle. Provide customer feedback to product management and marketing while consistently exceeding revenue targets.

Own a high-value EMEA territory selling complex governance, risk, compliance, entity, legal, and audit SaaS to professional and regulated services firms. Responsibilities include prospecting, pipeline generation, new-logo acquisition, account expansion, complex multi-stakeholder deal management, senior relationship building, negotiation, and accurate Salesforce forecasting. The role requires 7+ years of quota-carrying SaaS sales experience and strong fluency in compliance-driven markets.

Owns end-to-end go-to-market strategy for Diligent Boards, including positioning, messaging, launches, market intelligence, sales enablement, pricing, packaging, and adoption. Partners with Product, Engineering, Sales, Customer Success, Finance, and leadership to translate complex SaaS, AI, data, and integration capabilities into customer value. Leads customer research, competitive analysis, AI product marketing, commercial execution, and KPI-driven optimization across SMB and mid-market segments.

Lead the strategy, roadmap, and evolution of Stewardship Intelligence, a governance and capital-markets data product. Manage Product Management and Research teams, improve dataset quality and coverage, scale research operations through automation and AI, and partner with Engineering, UX, Commercial, Marketing, Sales, and Customer Success. Translate institutional investor and corporate issuer needs into product priorities, launches, data services, and ongoing improvements.

Supports revenue growth by applying Risk & Audit domain and product expertise throughout complex sales cycles. Partners with Account Executives on discovery, account planning, proposals, presentations, solution positioning, prospect engagement, pipeline generation, forecasting, and CRM management. Tailors Diligent One Platform solutions to customer needs, influences stakeholders through credible insight, and shares product knowledge and best practices with the broader sales organization.

Partners with senior leaders to develop people strategies, organizational designs, workforce and succession plans. Coaches leaders, manages talent and performance cycles, analyzes workforce and engagement data, oversees complex employee relations investigations, and drives consistent HR practices across the business unit. The role also supports AI-enabled HR operations and strategic workforce planning.

This role involves overseeing the product vision for IT & Cyber Risk, driving AI integration, collaborating on product delivery, and engaging with stakeholders to align product strategy with corporate goals.

Owns revenue growth across complex accounts by prospecting, managing pipelines, expanding product adoption, and closing new and upsell opportunities. Develops account and business plans, builds executive relationships, coordinates internal sales stakeholders, provides accurate forecasts, maintains Salesforce records, and communicates customer feedback to product teams. Uses solutions selling and methodologies such as MEDDIC and Challenger to align Diligent’s GRC SaaS platform with customer objectives.

Lead development and ownership of marketing and corporate web properties: build responsive, CMS-driven templates and components, set development standards (performance, accessibility, SEO, analytics), partner with cross-functional teams and agencies, improve site performance and conversion, and mentor developers to reduce technical debt and increase maintainability.

As a Senior Software Engineer, you will build complex backend services and APIs using Node.js and TypeScript, contribute to design discussions, mentor junior engineers, and enhance service reliability and engineering quality.

Lead a team of engineers to deliver secure, scalable microservices and APIs. Drive team performance, remove blockers, and improve processes in an agile environment.

Lead product vision and roadmap for B2B SaaS offerings. Conduct customer and market research, prioritize backlog, define success metrics, coordinate cross-functional launches, and drive adoption through stakeholder engagement.

The role involves designing and building end-to-end prototypes, collaborating with sales teams, and representing the company in executive meetings, requiring strong customer-facing skills and technical expertise.

Lead GTM operations for EMEA/APAC by partnering with sales, finance, marketing and customer success. Build scalable commercial strategy, forecasting, territory design, and reporting. Leverage Salesforce, Snowflake and AI/ML to improve forecast accuracy, pipeline hygiene, and sales productivity while implementing standardized sales methodologies and KPIs.

Lead and grow a global Professional Services team, ensuring resource planning, utilization, and quality across the customer journey. Coach and develop staff, manage escalations and cross-regional collaboration, drive training and continuous process improvements, and own KPIs such as utilization, SLAs, CSAT, and on-time timesheets.

Outbound-focused sales role that builds pipeline through prospecting (calls, email, social), qualifies decision-makers, schedules demos, logs CRM activity, and meets KPIs while representing Diligent products.

As a Software Engineer, you will design, build, and improve backend services and APIs, taking ownership of features and collaborating in product engineering. Responsibilities include working with modern AI tools, cloud development, and contributing to technical design and code quality in a collaborative team environment.

Lead product telemetry, metric definitions, and governance to create a single source of truth. Define data contracts and instrumentation specs, build SQL-based analytics and roll-up models, ensure data quality, and drive adoption across product and engineering teams to deliver portfolio-level insights.