Jobs at Diligent

Lead GTM operations for EMEA/APAC by partnering with sales, finance, marketing and customer success. Build scalable commercial strategy, forecasting, territory design, and reporting. Leverage Salesforce, Snowflake and AI/ML to improve forecast accuracy, pipeline hygiene, and sales productivity while implementing standardized sales methodologies and KPIs.

As a Software Engineer, you will design, build, and improve backend services and APIs, taking ownership of features and collaborating in product engineering. Responsibilities include working with modern AI tools, cloud development, and contributing to technical design and code quality in a collaborative team environment.

The Principal Software Engineer will architect AI-enabled platforms, mentor senior engineers, and lead cross-team architectural discussions, with a focus on secure, scalable solutions on AWS.

Provide Tier I bilingual (Portuguese/English) phone-based technical and software support, diagnose and resolve issues, log cases in CRM, escalate per client specs, follow up with customers, and collaborate with Customer Success and ProdOps to ensure fast resolution and high customer satisfaction.

Lead global Talent Acquisition strategy and operations, implement and optimize Workday Recruiting, advance AI-enabled sourcing and recruiting tools, drive process and ATS improvements, measure recruiting KPIs, and coach TA teams to scale hiring, adoption, and candidate experience.

Own the roadmap and strategy for a core area of Diligent's GRC SaaS platform. Lead a cross-functional squad to run discovery, define requirements, prioritize backlog, set KPIs, and launch data-driven features that drive engagement, adoption and business outcomes.

The Senior Product Manager for IT & Cyber Risk will define product strategy, manage the AI-powered product lifecycle, and engage with stakeholders to enhance the Diligent One Platform.

The Business Development Representative I seeks new business opportunities, builds outbound pipeline, engages potential clients, and meets sales targets. They utilize tools like cold calling and email to connect with prospects, demonstrating product knowledge and effective communication skills.

The Business Development Representative I is responsible for generating new business opportunities, building outbound pipelines, engaging with prospects, and helping meet sales targets using various tools and techniques.

The Senior FP&A Manager will drive planning, forecasting, and operational insights for the Post-Sales organization, enhancing efficiency and financial outcomes.

The Director of Engineering Operations will enhance operational effectiveness, drive data-driven decision making, and oversee engineering initiatives to ensure predictable delivery at scale.

Generate outbound pipeline and qualify enterprise prospects for Diligent's GRC SaaS. Use lead‑gen tools and multi-channel outreach to engage C‑level buyers, schedule demos, log CRM activity, meet KPIs, and coach team members to improve results.

Drive partner sell-through and GTM strategy: recruit, onboard and manage partners, coordinate sales activities, resolve channel conflicts, develop sales strategies, negotiate, and track partner performance in Salesforce to achieve New ARR quota.

Lead partner sell-through strategy and GTM for assigned territory: recruit and onboard partners, manage partner relationships, coordinate sales activities, resolve channel conflicts, drive New ARR quota, and track performance in Salesforce.

As a Senior Software Engineer, you will build complex backend services and APIs using Node.js and TypeScript, contribute to design discussions, mentor junior engineers, and enhance service reliability and engineering quality.

Lead product vision and roadmap for B2B SaaS offerings. Conduct customer and market research, prioritize backlog, define success metrics, coordinate cross-functional launches, and drive adoption through stakeholder engagement.

This role involves rapidly building prototypes, engaging with customers to understand needs, and collaborating with teams to shape product direction. You'll demonstrate technical solutions in executive meetings and act as a forward-deployed engineer to validate opportunities on-site.

Lead a team of engineers to deliver secure, scalable microservices and APIs. Drive team performance, remove blockers, and improve processes in an agile environment.

The role involves designing and building end-to-end prototypes, collaborating with sales teams, and representing the company in executive meetings, requiring strong customer-facing skills and technical expertise.

This role involves planning, executing, and documenting manual and automated tests for SaaS applications, focusing on quality assurance through collaboration and automation with Cypress. Responsibilities include bug reporting, improving regression confidence, and utilizing AI tools for testing efficiency.