Advert Close date: 26th June 2026
Senior Community Engagement Manager at The Crown EstatePurpose of Role:To lead and deliver high-quality, inclusive community engagement across The Crown Estate’s Urban portfolio, with a primary focus on major London developments.
The role ensures that community insight meaningfully informs project design, planning and delivery, while building trusted relationships with a range of stakeholders and proactively managing engagement and reputational risk.
Context of Opportunity / Main Accountabilities:Lead the development and delivery of inclusive, outcome-focused community engagement strategies across major development projects
Act as the engagement lead within project teams, ensuring community insight informs decision-making at all stages of the project lifecycle
Build and maintain trusted, long-term relationships with local communities, stakeholders and partners
Monitor community sentiment and stakeholder dynamics, providing clear advice on engagement approaches and potential risks
Identify, manage and mitigate reputational risks related to community and stakeholder issues
Champion innovative, inclusive and forward-thinking approaches to community engagement across the portfolio, drawing on emerging best practice and external insight.
Act as an internal and external advocate for the value of authentic engagement, influencing project teams, stakeholders and partners to embed progressive approaches that enhance community voice, inform decision-making and deliver long-term social value.
Develop and deliver initiatives that create social, environmental and economic value alongside development objectives
Collaborate with internal teams, including Urban, Sustainability, Communications and External Affairs, to ensure alignment with broader strategies
Manage external partners and consultants to support delivery of engagement activities
Provide structured reporting on engagement activity, key insights, risks and outcomes
Contribute to continuous improvement by sharing insight and best practice across the wider portfolio
Demonstrable experience leading community engagement within complex development or built environment projects
Strong understanding of inclusive, two-way engagement approaches that encourage broad participation
Ability to build and sustain trusted relationships with diverse communities and stakeholders
Experience managing stakeholder dynamics and reputational risk
Ability to work with autonomy and apply sound judgement in complex or sensitive situations
Strong communication and influencing skills across a range of audiences
Experience collaborating effectively within multidisciplinary teams
Our Offering / benefits:
As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.
Disability Disclaimer:
We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).
We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
If you have any questions about our recruitment process or would like to talk about adjustments, please contact us directly, or at [email protected]
Please note that if we receive a high volume of applications, we may close this advert early. We encourage you to apply as soon as possible.
