Senior Communications Executive

Company Description

ABOUT IQ-EQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. 

We employ a global workforce of 5,500+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

Job Description

As a key member of the Communications team within our busy and fast-paced Group Marketing function, you’ll work closely and collaboratively with colleagues and senior stakeholders across the globe to support the delivery of our internal and external communications. 

In this crucial and varied role, you’ll show a flare for writing and be skilled at adapting your style to suit different audiences and channels. You’ll be an eagle-eyed proofreader and a real stickler for detail. You’ll also be digitally savvy and comfortable navigating a variety of web-based content platforms. 

You’ll enjoy sharing your ideas, taking ownership of your work and seeing things through to completion. You’ll need to be a quick learner, highly organised and with great initiative as the team routinely juggles multiple tasks and projects within tight timeframes. You’ll thrive on building relationships across the Group and be a real team player, eager to get stuck in with whatever needs to be done to help the team and ensure deadlines are met.

Tasks

• Drafting and editing a wide variety of internal and external communications, e.g. press releases, website/intranet news stories, employee spotlights, Q&As, technical factsheets, blog articles, email comms, social media posts, long form articles and video messaging 
• Working collaboratively on the development and roll-out of dynamic internal and external content calendars 
• Building email comms and e-newsletters using brand templates and helping maintain distribution lists 
• Drafting industry award entries on behalf of the Group and individuals within the business 
• Monitoring and reporting on competitor marketing communications activity 
• Providing communications support for the delivery of key Group projects 
• Lending communications support to the wider team in the delivery of key events as required
• Developing initiatives to drive our internal culture and engagement 

Key competencies for position and level

• Communicates effectively 
• Interpersonal savvy 
• Organisational savvy 
• Action oriented 
• Plans and aligns 

Key behaviours we expect to see 

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: 

• Proactivity 
• Positive attitude 
• Accuracy 
• Enthusiasm 
• Willingness to learn 
• Responsiveness 

Qualifications

Required Experience

Education / professional qualifications 

• Degree in Marketing, PR, Journalism or English, or the CIM Professional Marketing Diploma 

Background experience 

• Minimum 3 years’ experience in a PR agency or in-house marketing team with a specific focus on communications 

Technical 

• Strong copywriting and editing skills with excellent spelling and grammar 
• Exceptional attention to detail 
• Strong verbal communication and people skills 
• Excellent organisation skills with ability to multi-task and balance competing priorities 
• Ability to translate technical insights into engaging content 
• Experience conducting desk research and distilling key information 

Computer / program knowledge 

• Experience using content management systems (CMS) to edit website or intranet content 
• Experience using email marketing platforms, e.g. HubSpot, Staffbase and Hootsuite 
• Thorough knowledge of Microsoft Office suite 

Company, product and market knowledge 

• Experience working in a corporate / professional services environment 
• Basic knowledge and understanding of IQ-EQ’s service offering, sectors and target markets 

Languages

• English (fluent/native) 

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our client’s sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.