Senior Revenue Operations Manager

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

We're seeking a highly motivated and experienced Senior Revenue Operations Manager to lead the design, implementation, and administration of our global sales compensation programs. You'll play a critical role in driving sales performance by creating and optimizing incentive plans that motivate, measure, and reward our talented Sales teams. This is a high-impact, cross-functional role requiring strong analytical skills, collaboration, and a passion for driving results.

What you'll do

• Compensation Plan Design & Optimisation: Develop and continuously improve innovative and effective sales compensation plans across all SumUp regions, ensuring alignment with business objectives and sales strategies.
• Financial Analysis & Insights: Partner with Sales leadership and FP&A to provide in-depth analysis of compensation plan performance, including budget vs. actuals, ROI, and other key metrics. Deliver strategic recommendations for plan adjustments and improvements.
• Cross-Functional Collaboration & Communication: Lead change management initiatives related to compensation plan updates, collaborating effectively with Sales leadership, Revenue Operations, People Partners, and Works Councils. Ensure clear and transparent communication of plan details and rationale to all stakeholders.
• Compensation Plan Expertise & Documentation: Maintain a deep understanding of all sales compensation plans across the organization. Create and maintain comprehensive documentation to ensure clarity and consistency in plan administration.
• Performance Reporting & Analysis: Define and deliver insightful reporting packages that enable Sales and Revenue executives to effectively monitor trends, ratios, and KPIs related to sales performance and compensation.
• Payroll Collaboration: Collaborate closely with Payroll Operations to ensure accurate and timely processing of sales commissions.

You'll be great for this position if 

• You have proven experience in the sales and compensation domain, preferably in sales operations, revenue operations, or finance in SaaS companies.
• You have knowledge of data, Tableau, SQL and strong Excel skills
• Effective communication and presentation skills to convey proposals and insights to both technical and non-technical stakeholders.
• You have experience managing multiple projects simultaneously, setting priorities, and meeting deadlines.
• You have great analytical skills and strong business acumen.
• You’re self-driven, proactive, pragmatic and have a can-do attitude.
• You enjoy solving complex problems, taking a broad and long term perspective to identify solutions 

Why you should join SumUp

• We’re a truly global team of 3000+ people from 93 countries, spread across 4 continents.
• Competitive salary package and virtual stock option programme
• Health Insurance Cover with Vitality (including optical, dental) 
• Life Assurance cover with MetLife for 2 x your salary
• Learning & development budget for attending conferences and external training
• We offer a corporate pension scheme, 28 days’ paid leave, and other great benefits.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.