In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world’s most exceptional real-life experiences — from immersive tours to museums to live events and everything in between.
We’ve got scale, fast growth, and solid fundamentals
Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 9 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. We've been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because that's what our mission needs and deserves.
Now is the right time
While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late.
Our culture
Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook
👩💻The role
Elevate your career trajectory by joining the newly formed Revenue Operations team at Headout. Working directly with the Vice President - Growth & Strategy, the team’s purpose is to design and oversee the set up and roll out of a combined vision bringing together sales operations, sales training and business knowledge, connectivity partnerships and supply partners product marketing and communications.
This is a unique opportunity to join a fast growing (100% YoY) and well funded ecommerce startup, in a position to have an outsized impact on the shape and success of the company. If you combine a real ability to think big and a strong bias to get things done, this can be a transformational step in your career.
🤩What makes this role special?
- Strategy. Leverage your experience to build a vision for what our sales organisation can and should look like in 2 years time, encompassing tools, workflows, training, learning and knowledge, and any other aspect you deem necessary to help improve the way we work
- Enablement. Lead the materialization of your vision into concrete new processes, tools and more - helping a team of 50+ BDMs across 4 continents and 15 countries to do their best work, and make Headout a better and more scalable business
- Collaboration. Work hand in hand with our local GMs to ensure their teams are leveraging your work to its full potential, track adoption and iterate with them on how to continuously improve the way we work and operate
- Leadership. Coordinate efforts across the Rev Ops team, product, engineering, ops and marketing teams to ensure our milestones are met timely and our solutions are both concrete and innovative
- Growth. Immerse yourself in a growth driven environment where learning happens every day, and not one day resembles the previous.
🌟Our Dream Sr Manager - Revenue Operations
- You think in systems, and are able to see the long term and at-scale solutions to immediate problem statements, and the trajectory to reach them.
- A self-starter, you are proficient in task prioritization and know how to operate independently.
- You are an analytical problem-solver, with the ability to leverage data into insights that become the basis of your action plans
- A creative mind, you are ready to own the production of interactive training and coaching materials
- Amazing people and communication skills enable you to lead and mentor your team effectively, as well as get your peers to buy-in on your strategies and support them
- Flexibility to adapt and thrive in an agile environment.
🎯 What skills & experience do you need?
- 6+ years experience in sales ops/sales enablement/revenue ops, preferably within a fast growing ecommerce/consumer startup
- Experience and proven track record leading the implementation and adoption of a CRM tool, as well as
- Experience and proven track record designing and owning the adoption of sales training programs, knowledge bases and more
- Stellar interpersonal and communication skills.
- Self-motivation, paired with the ability to prioritize and operate autonomously.
➕ Bonus
- Experience leading CRM development teams
- A passion for the experiences economy
At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at [email protected].
Privacy policy
Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.
Top Skills
What We Do
Headout is an on-demand mobile marketplace that helps travelers discover & book the most incredible tours, activities, events & local experiences in town for the next 24 hours at exclusive discounted prices. All it takes is 3 taps and 60 seconds. We combine Uber-like convenience with HotelTonight-esque discounted pricing offering an unparalleled experience to 60% of more than 3 billion travelers that look for local experiences at the last minute.
We are the only company in the space that offers last minute deals with 15% cheaper pricing and 3x faster checkout.
iOS - http://bit.ly/tldshios
Android - http://bit.ly/tldshapp
Web - www.headout.com
Experiencing the world we live in is fundamental to our collective happiness. Headout’s mission is to unlock this happier world by connecting high-quality experiences with billions of people, giving them the opportunity to be entertained and inspired. The unique full-services brand works with small and medium experience providers to standardize a highly fragmented industry through consistent uniform upgrades to infrastructure and service levels. This gives Headout guests a comfortable and delightful experience and enhances occupancy levels, revenue and profitability for local partners.
Headout has grown 16x, is profitable and serves millions of transacting customers from 190+ countries every year. The company has offices in New York, Bangalore, Berlin, London, Dubai & Hong Kong.
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