DXC Technology Logo

DXC Technology

Senior Client Success Manager

Reposted 13 Days Ago
Be an Early Applicant
In-Office
Farnborough, Hampshire, England, GBR
Senior level
In-Office
Farnborough, Hampshire, England, GBR
Senior level
Lead a strategic Aerospace & Defence account with full P&L ownership. Drive multi-year growth, expand services (consulting, applications, digital engineering, data/AI), build C-suite relationships, oversee large transformation programmes, ensure delivery and commercial governance, and develop a high-performing account team.
The summary above was generated by AI

Job Description:

DXC Technology is looking for an exceptional Client Success Manager to lead one of our most strategic Aerospace & Defence accounts within Consulting & Engineering Services in the UK.

This is a high-impact leadership role for someone who thrives on building strong client relationships, driving growth, leading complex transformation, and owning commercial performance. You will take full accountability for the account’s P&L, growth strategy, client engagement, delivery oversight, and long-term success.

This is far more than account management. It is an opportunity to shape a major client relationship, expand DXC’s position across Consulting Engineering, Applications, Digital Engineering, and transformation services, and establish yourself as a trusted strategic partner at the most senior levels of the client organisation.

Why this role stands out

This is a rare opportunity to step into a senior, visible, and commercially important leadership role within DXC’s Aerospace & Defence business.

You will be responsible for growing a complex account with real scale and strategic importance, while working with senior client stakeholders on some of their most significant engineering and technology priorities. For the right person, this role offers the chance to influence a major transformation agenda, lead a high-performing team, and play a defining role in one of DXC’s priority growth areas.

What you’ll be doing

You will own the overall success of the account — commercially, strategically, and operationally.

Your focus will include:

  • Leading the account strategy and building a clear, multi-year growth plan
  • Owning full P&L performance, including revenue, margin, forecast accuracy, and contract success
  • Expanding DXC’s presence across Consulting Engineering, Applications modernisation, Digital Engineering, Data, AI, and related services
  • Building strong, trusted relationships with C-suite, engineering, technology, and programme leadership stakeholders
  • Identifying whitespace, shaping new opportunities, and converting pipeline into growth
  • Overseeing major transformation programmes and ensuring strong governance, quality, and commercial discipline
  • Leading and developing a high-performing account team across consulting, delivery, solutioning, and commercial functions
  • Positioning DXC as a long-term strategic transformation partner rather than a delivery supplier

What we’re looking for

We’re looking for a senior leader who combines commercial strength, client credibility, and transformation experience.

Candidates are required to be UK Nationals with eligibility for clearance

You will bring:

  • Strong experience in Consulting Engineering, Applications, or technology-led services
  • Proven P&L ownership across complex accounts or business units
  • A strong track record of growing strategic client relationships and winning new work
  • Experience leading or overseeing large-scale transformation programmes in complex, regulated environments
  • A strong blend of sales, consulting, and delivery leadership
  • The confidence and credibility to engage at Board, CIO, CTO, Chief Engineer, and Programme Director level
  • Experience in Aerospace & Defence, or closely related highly regulated, mission-critical environments
  • The leadership capability to build, inspire, and develop senior, high-performing teams

Why Aerospace & Defence?

Aerospace & Defence clients operate in complex, highly regulated, and mission-critical environments. Success in this space requires a unique blend of strategic thinking, engineering credibility, long-term relationship building, commercial judgement, and delivery discipline.

If you are energised by working in environments where complexity is high, expectations are demanding, and the opportunity to make a strategic impact is real, this is an exceptional role.

What success will look like

In this role, success means building a strong growth trajectory for the account while maintaining high standards of delivery and client confidence. You will strengthen DXC’s position with senior stakeholders, expand our footprint into new service areas, and create the conditions for sustained, profitable growth. You will also help shape a strong account culture — one that combines commercial ownership, delivery excellence, and client focus.

Career opportunity

This is one of DXC’s priority growth opportunities within Aerospace & Defence. Success in this role will create significant visibility and open a clear pathway into broader sector leadership, practice leadership, or major account leadership roles within DXC.

Why join DXC?

At DXC, you will have the opportunity to work on complex, meaningful transformation challenges with some of the most important clients in the market. You’ll join a business that values leadership, commercial thinking, collaboration, and the ability to make a difference at scale.

If you’re looking for a role where you can shape strategy, grow an account, lead from the front, and build lasting client impact, we’d love to hear from you.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

DXC Technology London, England Office

London, United Kingdom

Similar Jobs

12 Days Ago
Easy Apply
Hybrid
London, Greater London, England, GBR
Easy Apply
Senior level
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Manage and optimize programmatic advertising campaigns, build strategic client and agency relationships, deliver reporting and insights, lead status meetings, collaborate with sales and analytics for upsells, and ensure high customer satisfaction.
Top Skills: DspsExcelMS OfficePowerPointZeta Marketing Platform (Zmp)
2 Hours Ago
Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Legal Tech • Analytics • Business Intelligence
Manage a portfolio of mid-touch B2B subscription accounts to drive onboarding, retention, adoption, user growth and expansion. Build strategic relationships, deliver success plans and business reviews, analyse customer health and metrics, support renewals and upsell with Sales, and share customer insights with Product and Support while maintaining disciplined platform documentation.
3 Days Ago
Easy Apply
Hybrid
London, Greater London, England, GBR
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Manage a portfolio of strategic EMEA customers to drive adoption, retention, and measurable business outcomes. Build executive relationships, create success plans, run Executive Value Reviews, monitor customer health using Gainsight, mitigate risk, coordinate cross-functional teams, and promote customer advocacy and product adoption.
Top Skills: GainsightHybrid CloudNasuni File Data Platform

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account