Senior Claims Executive

Company:Marsh Risk

Description:

R_348851 - Senior Claims Executive

We are seeking a talented individual to join our Claims Executive team at Marsh Risk. This role will be based in England. This is a hybrid role that has a requirement of working at least three days a week in the office.

This exciting role sits within the Marsh Risk Managed division, supporting our large clients (FTSE 250) and multinational client base. Joining our Risk Management Division offers the opportunity to work in a highly visible and collaborative environment where claims support is really valued by our clients and colleagues. We offer a supportive culture, professional development opportunities and a chance to make a meaningful impact for our clients. 

We will count on you to:

• Work with Risk Managed clients to provide insight on trends and analysis and make recommendations to reduce the frequency and severity of claims
• Delivers’ Risk Management advice to improve client competencies in mitigating the cost, the risk and the impact of claims.
• Promotes Claims product suite to business and Clients. 
• Support Marsh in achieving expanded revenue targets.
• Ensure compliance with all operational processes.
• Support with new business opportunities.
• Demonstrate commitment to continuous personal development and secure recognized professional qualifications.
• Project delivery work
• Relationship management with key markets such as Loss adjusters and Law firms
• Advocate for our clients on any claims issues and/or managing performance of Insurers, TPA’s, Loss Adjusters and Lawyers
• Work with clients and prospects by providing claims consultancy projects and advice. 
• Deliver claims advice to support clients, mitigate their risk, and reduce the cost of civil claims through a number of different and evolving propositions.
• These initiatives or projects are primarily around claims issues and will include support on matters such as process streamlining, identification of cost leakage, audit of Suppliers and benchmarking and claims cost reduction.
• This is a client-facing role and requires the ability to establish internal and external relationships.  
• Claims Executives will have responsibility for maintaining relationships with Client stakeholders and as such are a key part of the client facing Marsh Claim service teams.

What you need to have: 

• Detailed understanding of EL/PL/Motor and Property claims processes.
• Articulate and excellent customer service skills with clients at all levels.
• Experience within a claim’s environment, with a broker, insurer, TPA, Lawyer or Adjuster.
• Excellent understanding and experience of the UK insurance market and processes
• Outstanding personal organisation skills for diary management and reports

What makes you stand out?

• Ability to develop strong internal and external relationships
• Experience of assisting clients/policyholders with commercial claims cost reduction, process improvements and/or claims trends.
• Ability to work toward and meet targets set by the business, in order to support clients and drive profitability
• CII certification

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.