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Engineered Arts

Senior Business Support Administrator / Executive Assistant

Posted 5 Hours Ago
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In-Office
Falmouth, Cornwall, England
Senior level
In-Office
Falmouth, Cornwall, England
Senior level
Provides executive, office, finance, sales, and events support across an international robotics group. Responsibilities include leadership diary management, travel planning, meeting coordination, office administration, event logistics, sales order and invoice processing, supplier payments, expenses, insurance renewals, timesheets, and HR administration. The role requires strong organization, discretion, attention to detail, communication, and proficiency with Google Workspace.
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About Engineered Arts

Engineered Arts is the leading manufacturer of full-size humanoid robots used for entertainment, education and communication. With 20 years of hardware and software development, our robots have been sold in over 30 countries worldwide with customers such as NASA, PwC, Meta and many more. 

Our Ameca robot is well known as ‘the face of AI’ and a social media viral success, taking advantage of the generative AI craze. Along with our ultra-realistic Mesmer range of animated figures our robots continue to surprise and excite visitors at museums, theme parks, visitor attractions and trade shows as well as aid leading universities with AI and robotics research. Our robots are poised to break into the future mega-expansion service robot segment, with applications such as front of house, receptions, check-in desks, information points and PoS.

We are a team of dedicated engineers and creatives striving to develop the very best experiences for our customers. Our internal motto is ‘Be Wow’, everything we do is fun, entertaining or surprising to encounter. We always push the boundaries of what is possible in humanoid robotics, researching and developing new systems and techniques to further their appeal. We explore and challenge the human perception of robots as well as the fear and discomfort and the excitement and joy life-like mechanical humanoids present. 


“Diversity & Inclusion at Engineered Arts

At Engineered Arts, innovation is at the core of everything we do — and we believe true innovation only happens when diverse minds come together.

We are committed to building a workplace where people of all backgrounds, identities, and perspectives feel welcome, supported, and empowered to contribute. Whether you’re an engineer, developer, or creative thinker, we value what makes you unique.

We actively promote inclusion across our hiring, design, and development practices, and we’re always looking for new ways to reflect the world around us — in our team, our robots, and our ideas.

Because building the future means including everyone in it.”

We are committed to equal opportunity in employment and comply with all applicable non-discrimination and equal employment laws in the regions where we operate.


This is a varied and fast-paced role at the heart of the business, providing executive, operational, and finance support across the Engineered Arts Group, with international offices in Falmouth, London, San Francisco, and Montreal.

Working closely with the Senior Leadership Team, you'll coordinate complex diaries and international travel, act as a key point of contact for colleagues, customers, and external partners, and help ensure the smooth day-to-day running of our offices. You'll also play an important role in organising company events, supporting global travel arrangements, processing sales orders and customer invoices, and assisting with a range of finance activities including invoice processing, expense management, supplier accounts, insurance renewals, and timesheet administration.

This is an excellent opportunity for someone who thrives in a dynamic environment, enjoys variety, and takes pride in keeping people, projects, and processes running efficiently.


Main Responsibilities

EA to leadership team 

Diary management and team admin support

Travel planning and arrangements

Meeting admin support, including some minute taking

Point of liaison between leadership and internal/external teams

Support with internal company meetings and comms 

Office administration 

Answering telephones and door entry system administration 

Courier bookings

Ordering (Placing orders approved by team leads, checking and ordering office supplies and consumables, Purchase orders) 

Utility contracts 

Organising monthly “Deliveroo Thursdays” 

Organising office parties and social events 

Insurances - managing policy renewals and adding coverage throughout year as needed

HR administration

General office admin assistance 

Sales, Events and Installations 

Planning and booking travel for staff attendance at events (trade shows and customer paid engagements) and customer installations 

Assisting with logistics

Coordination of press & media meetings/visits

Dealing with sales order administration, including invoicing, and order placement through to fulfilment  

Finance 

Preparing, distributing and following up supplier invoices for approval

Posting invoices and card expenses to accounts

Checking supplier statements

Support and administration of staff expense claims and timesheets 


Qualifications, Knowledge, Key Skills and Experience

Essential

Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.

Strong attention to detail, ensuring accuracy across administrative, financial, and operational tasks.

High level of discretion and professionalism when handling confidential and sensitive information.

Proactive, self-motivated approach with strong independent problem-solving skills.

Excellent computer literacy, with proficiency in Google Workspace (Docs, Sheets, Slides, Gmail, Calendar, and Drive).

Strong written and verbal communication skills, with the ability to build effective relationships across all levels of the business.

Useful

Experience using Pleo or similar expense management and finance systems (ERP experience desirable).

Willingness to travel occasionally, including international travel, as required.

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