Senior Associate - Client Solutions

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Howden is looking for a Senior Associate to join our growing Climate, Risk, and Resilience (CRR) team. Sitting within Client Solutions, the Senior Associate will be a critical link between our lead generators, clients, and internal stakeholders, ensuring the delivery of tailored solutions and maintenance of strong client relationships.

Your role will involve overseeing the lifecycle of client engagements, from opportunity identification and proposal development to post-sales management and strategic oversight. If you are passionate about delivering exceptional client experiences, driving strategic initiatives, and ensuring operational excellence, this position offers the perfect opportunity to thrive in a collaborative and fast-paced environment.

Please note this is a full-time, permanent role based in our Central London office. Following a hybrid work pattern, you are expected to be onsite 3 days per week on average.

Responsibilities:

Client Engagement:

• Support lead generators in engaging with high-potential clients (“hot leads”).

• Manage client relationships throughout the opportunity lifecycle and post-sales phases.

• Oversee governance processes related to client engagement, including go/no-go decisions and client triage criteria.

Solutions Development:

• Collaborate with analytics and pillar teams to craft tailored client solutions.

• Drive the development and delivery of proposals, pitches, and responses to RFPs.

• Serve as a hub for sector-specific proposition collateral, ensuring accuracy and consistency.

Pipeline Oversight:

• Support with the centralisation and governing of the opportunity pipeline, providing regular feedback to lead generators and SMEs.

• Supporting with the analysis of the pipeline to identify trends, opportunities, and gaps in offerings or strategies.

Strategy and Innovation:

• Work with lead generators and SMEs to refine commercial strategies for target sectors.

• Partner with analytics and pillar teams to enhance or create new offerings/products that align with market demands.

Broker Relationships:

• Manage and support engagement with brokers across Howden to strengthen partnerships and foster collaboration.

• Supporting on and delivery of training to internal teams across Howden.

Requirements

• Previous experience in a client engagement, business development, solutions development, or similar role, either in consulting or industry. Ideally, you have contributed to projects focused on climate, ESG, sustainability, or related areas.

• Excellent communication and presentation skills, with expertise in proposal and pitch development preferred.

• Strong relationship management skills with a high emotional intelligence (EQ), and a demonstrated ability to build and sustain client and partner relationships.

• Must be able to adapt and flex in a fast-paced environment, be comfortable working on multiple tasks simultaneously whilst effectively prioritizing and self-managing workload to meet deadlines.

• Strategic thinker with a knack for identifying trends and translating them into actionable strategies.

• Fluency in additional languages would be a plus.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent