Senior Assistant Supervisor (Lead Executive Assistant)

Job Description
Join our team to shape the future of executive support. Be at the heart of managing complex administrative tasks and fostering strong relationships. Unlock your potential to drive operational efficiency and strategic goals.
As a Senior Assistant Supervisor within the Business Support Management team, you will be at the heart of managing complex administrative tasks and fostering strong relationships. You will unlock your potential to promote operational efficiency and strategic goals, providing priority alignment with high-touch Managing Directors (MDs) and Executive Directors (EDs). You will efficiently manage executive calendars, meetings, travel logistics, expenses, and events, while also acting as a travel expert for both domestic and international arrangements. Your role includes preparing high-quality documents, supporting projects, building relationships, serving as a Subject Matter Expert (SME), and mentoring new hires.
Job responsibilities

• Provide administrative support to MDs and EDs, acting as primary or alternate admin support and interim backup.
• Arrange and manage intricate domestic and international travel logistics.
• Efficiently manage and coordinate active calendars for multiple executives, ensuring optimal scheduling.
• Manage meeting scheduling and communications with professionalism and confidentiality.
• Exhibit effective communication through conversations and well-structured emails.
• Process invoices and expense claims, ensuring compliance with firm guidelines.
• Organize and coordinate internal and external events, including meetings and conferences.
• Prepare high-quality reports, presentations, and internal communications using Microsoft Office.
• Assist with projects and initiatives, supporting operational efficiency and strategic goals.
• Foster strong relationships with key partners to create a collaborative work environment.
• Serve as SME in areas such as Travel & Expense, Sales Enablement, MS Tools, and LLM; mentor new hires and facilitate the new hire admin training program.

Required qualifications, capabilities, and skills:

• Minimum of 5 years in a senior administrative or executive assistant role, with proven experience in travel coordination domestic and international
• Excellent written and verbal communication skills, strong proficiency in Microsoft Office Suite.
• Exceptional organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Strong team orientation and ability to build relationships with internal and external stakeholders.
• Proactively anticipates needs and provides valuable insights, adapting to changing priorities.
• Demonstrated discretion and good judgment in handling confidential information.
• Willingness to work night shifts and onsite five days a week

Preferred qualifications, capabilities, and skills:

• Highly comfortable with learning and adapting to new technologies and productivity tools.
• Willingness to work flexible hours as dictated by business needs.
• Experience in client-facing role in a multinational firm.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.