Senior Analyst Relations Manager

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Responsibilities:

• Ongoing Analyst Engagement: Work with Product Marketing, Product Management, Coms and other relevant teams to regularly engage tier 1 analysts and protect our position with them:

  • Build, nurture and maintain relationships with tier 1 analysts, being the main point of contact for all communication, questions, updates, etc.

  • Develop and rollout an engagement and communication schedule with tier 1 analysts, including briefings, enquiries, newsletters, and other events.

  • Draft compelling, differentiated updates to analysts throughout the year, keeping them informed on the product strategy, latest releases, market progress, differentiation, customer successes and other relevant information.

  • Project manage the plan end-to-end and be accountable for regular, informative, relevant updates.

• Analyst Report Submissions: Work collaboratively with Product Management, Marketing, Competitive Intelligence, Customer Success, Sales Operations, Partner Strategy, and others, to support the annual report submissions, including but not limited to, Gartner MQ / Critical Capabilities, and IDC Marketscapes.

  • Project manage the initiative end-to-end and be accountable for a timely, holistic and differentiated submission.

  • Complete the analyst questionnaires / RFP-type requests / business updates with differentiated and validated responses for each report.

  • Review, validate, and edit proposed write-ups and positioning from analysts, including countering incorrect information or contentious claims.

  • Partner with demand generation to design and launch campaigns that create measurable leads and impact brand awareness.

• Strategic Planning: As part of a broader team including Competitive Intelligence, Customer Insights and Product Management, provide input into the strategic planning process.

  • Perform ‘so-what’ / ‘need to know’ analysis on the insights gathered to improve our position and inform product development, marketing and sales strategies.

  • Prepare an Exec-level, quarterly ‘state of the nation’ update which includes actionable insights and proposals for executive consideration.

• Enablement and Updates: Work with Sales Enablement, Product Management and Partner Management to ensure market / analyst insights are regularly communicated.

  • Consolidate and summarise market insights, trends and highlights gathered during analyst briefings, enquiries, and recent analysts’ reports.

  • Create sales collateral and enablement to help our field sell to our strengths, overcome our weaknesses, and compete against competitors.

  • Share updates regularly, including a quarterly market update which brings together market, customer, and competitor insights.

Experience and Education:

• Experience:

  • Minimum 5+ years of experience in Analyst Relations

  • Minimum 5+ years of experience in the automation technology space

  • Ideally experience in Product Marketing, PR and / or corporate coms

• Skills:

  • Extensive project management and organisational experience

  • Familiarity with analyst research methodologies and evaluation criteria

  • Extensive skills in messaging, positioning and writing is essential

• Education:

  • Bachelor’s Degree in Marketing, Business, Communications, or IT

  • MBA or Masters a plus

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.