Agency :
Havas RedJob Description :
Here at Havas Red our goal is not to be the best at creating content that works – it is to be the best at content across all the channels at our client’s disposal. Our offering spans an award-winning multinational footprint across UK London, Manchester, Australia (Sydney, Melbourne, Brisbane), Asia, Middle East, & the Americas.
We are looking for a Senior Account Manager who can confidently lead client relationships across social, digital and contentdriven work, acting as the central point of contact and ensuring the smooth, strategic and creatively ambitious delivery of every project. In this role, you will manage daytoday client communication, understand their business challenges, and translate these into clear briefs that inspire teams and drive meaningful outcomes. You will work closely with our creative, strategy, production teams to ensure all work is aligned, onbrand and executed to the highest standard, while maintaining a strong grasp of timelines, budgets and internal workflows.
A key part of the role is overseeing the development and delivery of social and digital creative and content across multiple platforms, ensuring everything produced is on-brand, audience-led and platform native. You will guide clients through recommendations, performance insights and opportunities for optimisation, helping them understand how their brand can show up effectively across the digital ecosystem.
In addition to social and content responsibilities, you will also take ownership of CMS and webrelated activity for your accounts when called upon. This includes coordinating updates across client websites, managing content uploads, briefing internal or external teams on required changes, and ensuring all web content is accurate, uptodate and aligned with broader campaign activity.
You will be responsible for managing multiple workstreams simultaneously, ensuring projects are properly scoped, resourced and delivered on time and within budget.
As a senior member of the account team, you will help mentor and support junior colleagues, fostering a collaborative, positive and highperforming environment. You will champion bestpractice thinking in social, digital and content, bringing energy, curiosity and a strong point of view to both internal discussions and client conversations. Ultimately, you will help shape work that is strategically grounded, creatively ambitious and built for the realities of modern digital behaviour.
Role and Responsibilities
Manage content calendars, production workflows, and approvals
Ensure content and social work is of highest standard possible, and is in line with client need, tone, audience as well as making best use of channel and formats
Use social insights tools to derive data to turn into insights and action
Working alongside our content strategy / planning team to develop content ideas and plans that spans turning insights (company, competition, culture. consumer) into social and content engagement plans and concepts that attracts and retains audiences, and ultimately, drives success for our clients.
Work with the design team to ensure synergy between written and creative elements of content
Join client calls from an editorial and social perspective to help optimal, effective and efficient relationships with all clients
Work closely with an account manager and business director to stay on top of client priorities
Conduct robust research and content audits and deep dive into client needs to develop on-point editorial and social assets
Work with account manager and business director to establish robust QA process to ensure all work that goes over to our clients is of the highest standard possible.
Join regular WIP meetings relating to status updates on assigned accounts, both internally and externally with client or partner agencies
Stay abreast of content, social & approval process both internally and with client
Strong collaboration and constant communication/integration with account teams and external stakeholders
Liaison with internal teams surrounding delivery on client deadlines and expectations
Lead content and editorial brainstorms where needed to formulate best ideas for clients – equally understand where working autonomously is needed to develop concepts and deliver back to the team
Ability to review insights and optimise content according to data and learnings
Pro-active approach to professional up-skilling of yourself through proposed training and development both internally and externally
Leverage internal tools to best derive insights (such as SEO, social listening etc) to help drive best-in-class content solutions for clients
Positive and solutions-oriented attitude - ability to spot potential issues ahead of time and pro-actively form appropriate solutions in collaboration with relevant team members
Skills and Experience:
Essential
Proven experience in a social/contentled agency environment
Strong understanding of platform behaviours, formats, and best practices
Ability to brief, challenge, and elevate creative work
Confident client leadership and stakeholder management
Experience managing budgets, scopes, and commercial conversations
Excellent organisational and communication skills
Familiarity with social analytics tools
Desirable
Experience with influencer marketing, paid social, or content production
Experience working on integrated campaigns or with global brands
Key Attributes:
Passionate people-person
Positive and solutions-oriented attitude
Excellent knowledge of and experience working across all key social channels
Insights and data oriented, able to pull data to derive meaningful insights
Extreme attention to detail and excellent command of grammar
Driven and eager to learn
Organised and punctual
Creative thinker
#LI-AC2
Contract Type :
PermanentHere at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
