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Coface

Senior Account Manager - Mid Market

Reposted 3 Days Ago
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Hybrid
London, England, GBR
Senior level
Hybrid
London, England, GBR
Senior level
Manage and grow relationships with mid-market clients, drive revenue growth, and ensure customer satisfaction through strategic account management and collaboration with internal teams.
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Company Description

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our team!

 

Job Description

We are seeking a dynamic and results-driven Account Manager - Mid Market to join our team . In this role, you will be responsible for managing and growing relationships with our mid-market clients, driving revenue growth, and ensuring exceptional customer satisfaction.

  • Develop and maintain strong relationships with assigned mid-market accounts, serving as the primary point of contact
  • Analyse client needs and provide expert advice on our products and services
  • Create and implement strategic account plans to drive revenue growth and expand existing customer relationships
  • Conduct regular client meetings and negotiations at senior management level
  • Monitor key performance indicators and prepare detailed reports on account progress
  • Collaborate with internal teams to ensure timely delivery of solutions and resolve any client issues
  • Identify and pursue cross-selling and upselling opportunities within your portfolio
  • Participate in the development and execution of marketing strategies for the mid-market segment
  • Stay informed about industry trends and competitor activities to maintain a competitive edge
  • Experience working in a regulated environment and understanding of FCA requirements and compliance

Qualifications

  • Bachelor's degree in Business, Finance, or a related field
  • Proven experience in mid-market account management, preferably within a broker environment
  • Strong understanding of the UK mid-market landscape and business challenges
  • Excellent relationship-building and negotiation skills
  • Demonstrated ability to meet and exceed sales targets
  • Proficiency in CRM systems and data analysis tools
  • Outstanding communication and presentation skills, both written and verbal
  • Strategic thinking and planning abilities with a focus on long-term account growth
  • Self-motivated with a high degree of personal responsibility and a hands-on mentality
  • Ability to work collaboratively in a fast-paced, dynamic environment
  • Strong analytical skills with the ability to interpret complex data and generate actionable insights
  • Excellent organisational and time management skills

Additional Information

Why Join Coface?

At Coface, we offer a dynamic, international working environment where your expertise will directly contribute to the success and expansion of our UK business. You will work alongside high-calibre professionals in a fast-paced, strategic role with strong exposure to senior leadership and cross-border collaboration.

If you are a commercially minded professional looking for an exciting opportunity to make an impact, we invite you to apply.

Coface UK & Ireland Certified as a Great Place to Work® | Coface

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