Provides L2 and L3 post-production support for SAP Vistex applications. Responsibilities include troubleshooting, requirements analysis, Vistex configuration, testing, SAP SD integration, solution documentation, enhancement delivery, go-live support, and hypercare. The consultant resolves complex issues, supports business continuity across customer environments, and works across time zones.
The VitalLink Consultant support provides L2 and L3 level post-production support for SAP Vistex applications, ensuring stable system operation through troubleshooting, maintenance, and change request implementation. This role combines functional and technical expertise to analyze complex issues, deliver enhancements, and support business continuity across customer environments.
Responsibilities:
- Provide post-production consulting and L2/L3 support for Vistex application
- Gather and analyze client requirements related to SAP Vistex components.
- Configure Vistex modules and perform testing activities across multiple scenarios.
- Participate in end-to-end delivery, including design, testing, go-live, and hypercare support.
- Prepare solution documentation, including functional specifications and user guides.
- Support integration with SAP SD.
- Assist in identifying enhancements and improvement opportunities for clients.
Competencies & Skills:
- Familiarity with SAP SD, pricing, and rebate management processes.
- Ability to independently execute configuration and resolve support issues.
- Strong analytical thinking and communication skills.
About us: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It’s why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up.™
Vistex London, England Office
74-80 Camden Street, , Greater London , London, United Kingdom, NW1 0EG
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