Salesforce Technical Architect

Job Title: Salesforce Technical Architect

Division: Data, Technology and Innovation

Department: Digital Systems

• Salary: National (Edinburgh and Leeds) ranging from £60,700 to £ £85,000 and London from £66,600 to £95,000 per annum (salary offered will be based on skills and experience)

• This role is graded as: Lead Associate – Regulatory

• Your external recruitment contact is Benjamin via [email protected].

• Your internal recruitment contact is Pat via [email protected]

• Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team 

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. 

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.

Sitting within DTI, the Digital Systems team delivers the systems that enable the FCA to be a more effective and smarter regulator.

Role responsibilities

• Design and develop customised Salesforce solutions using declarative tools, Apex code, Lightning Web Components (LWC), and other platform features to enhance CRM functionality

• Deliver performant software to user story specifications, in line with coding standards, within a high-functioning agile development team and DevOps framework

• Identify opportunities for product innovation and shape design proposals to take these forward, supporting innovation at a product level where this delivers quick wins and business benefit, and remains within the boundaries of the product roadmap

• Produce design papers, review design proposals and design decisions, and provide technical guidance to engineering teams

• Perform QA reviews of solutions, supporting performance and penetration testing.

• Resolve complex technical challenges and articulate complex problems in simple terms to a range of stakeholders

• Participate in design authority forums and mentor junior engineers

• Identify integration options and resolve integration challenges; support integration and functional testing to ensure conformance to business acceptance and readiness criteria; identify and respond to capacity, licensing, and security risks; and ensure service design outcomes are aligned with the FCA risk appetite

Skills required 

Minimum:

• Experience designing, building, and supporting Salesforce solutions using declarative configuration, Apex, and Lightning Web Components (LWC), with the ability to troubleshoot complex issues, optimise performance, and manage technical debt to ensure system stability and reusability

• Demonstrated experience providing technical leadership, including mentoring engineers, conducting code reviews, and contributing to delivery through effective documentation, estimation, testing (unit and integration), and participation in agile planning activities

• Practical experience with Git-based version control, including resolving merge conflicts, supporting deployments, and managing defects to maintain high-quality, scalable systems

Essential:

• Salesforce certified: Platform App Builder, Advanced Administrator, JavaScript Developer I, Platform Developer I/II, Experience Cloud Consultant, and Service Cloud Consultant

• Current with Salesforce updates, new features, and industry best practices, with the ability to recommend innovative solutions

• Experience working with industry-standard software design patterns and applying them effectively

• Problem-solving ability, with the confidence to recommend and make final decisions to restore functionality and maintain system use

• Methodical, strategic, and pragmatic thinker, focused on outcomes and the bigger picture, with the ability to constructively question established approaches

• Experience in Salesforce development, alongside experience with frameworks (e.g. FFLIB) and DevOps tools (e.g. Copado, GitHub)

• Demonstrated coaching and mentoring skills, with experience guiding peers and specialist teams, promoting digital products within organisations, and overseeing innovation initiatives

Benefits

• 25 days annual leave plus bank holidays

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our values & culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability Confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timeline

• Advert Closing: 2nd August at 11:59pm

• CV Review/Shortlist: 4th August

• First Stage Interviews: w/c 10th August

• Second Stage: w/c 17th August

• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.