Salesforce QA Analyst

What that means day to day

• Test Planning: Collaborate with the development, business analysis, and project management teams to understand project requirements, define test strategies, and develop comprehensive test plans.
• Test Case Development: Design, document, and maintain detailed test cases and test scenarios to validate Salesforce functionality, customizations, and integrations.
• Manual Testing: Perform thorough manual testing of Salesforce applications, identifying and documenting defects, and working closely with developers to ensure timely resolution.
• Automation Testing: Develop and maintain automated test scripts using industry-standard tools and frameworks to improve testing efficiency, coverage, and repeatability.
• Regression Testing: Conduct regression testing to ensure that existing functionalities are not adversely affected by new changes or updates.
• Performance Testing: Evaluate the performance and scalability of Salesforce applications, identify potential bottlenecks, and recommend optimisations to improve performance.
• User Acceptance Testing (UAT): Coordinate and conduct UAT sessions with business stakeholders to validate that the solutions meet their needs and expectations.
• Defect Management: Track, manage, and report defects using a defect tracking system, ensuring that all issues are addressed and resolved in a timely manner.
• Continuous Improvement: Stay updated with the latest Salesforce features, best practices, and industry trends to continuously enhance testing processes and methodologies.
• Collaboration: Work closely with cross-functional teams to ensure seamless integration and delivery of high-quality Salesforce solutions.
• Documentation: Prepare and maintain comprehensive documentation of test plans, test cases, test results, and defects to ensure transparency and traceability.
• Risk Assessment: Identify potential risks and issues related to Salesforce implementations and provide recommendations for mitigation.
• Training and Mentoring: Provide guidance and support to junior testers and team members, sharing knowledge and best practices to enhance the overall testing capability of the team.
• Test Environment Management: Set up and manage test environments, including configuring Salesforce sandboxes and ensuring data integrity.
• Reporting: Generate and distribute test execution status reports, highlighting key metrics, test coverage, and defect trends.

What you’ll need to be successful

•  Proficiency in testing Salesforce applications, including Sales Cloud, Service Cloud, and custom solutions.
• Proficiency in Automation Testing ideally Playwright or Cypress. 
• Writing test scripts. 
• Strong understanding of software testing methodologies, tools, and processes.
• Ability to write clear, concise, and comprehensive test plans, test cases, and test scripts.
• Familiarity with defect tracking systems, such as Jira or Bugzilla.

• Excellent analytical and problem-solving skills.
•  Strong communication and collaboration abilities, with the capability to work effectively in a team environment.
•  Attention to detail and a commitment to delivering high-quality work.
•  Ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment.

• Certifications: Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder certification.
• Experience: Experience with Agile/Scrum methodologies and participating in Agile development teams.
• Technical Skills:
•  Familiarity with Apex, Visualforce, and Lightning components.
•  Knowledge of Salesforce integration tools and techniques, such as REST/SOAP APIs and middleware solutions

What you'll get in return

• A response to your application within 15 working days
• An interview process consisting of:
  • An initial discovery call with the recruiter
  • A first stage interview via Microsoft Teams 
  • Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

About
Equal Employment Opportunity   We are an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.   If you are contacted for an interview and require accommodation/adjustments during the interviewing process, please let us know.