Sales Solutions Engineer - Channels, EMEA

What You Will Do Daily:

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Internal Alignment & Proactive Partner Enablement
• Aligning with their sales counterpart, the Partner Manager. They review the partner pipeline, discuss any technical roadblocks partners are facing in current deals, and strategize on which partners need focused technical enablement in the coming weeks. This ensures that technical and sales efforts are perfectly in sync.
• Partner Enablement Session This is a core activity. The PSE leads a virtual and in person technical training session for partners. this could include deep dives into the latest product release, new API endpoints and integration best practices. The goal is self-sufficiency: coaching the partner's team on how to deliver effective product demonstrations and handle common technical objections themselves.
• Deal Support & Strategy The PSE works with partner's Solutions Engineer on qualification, and evaluation of Sonar products.. The PSE acts as an "expert resource," helping the partner's SE architect a tailored solution, anticipate complex technical questions, and position the joint value proposition effectively. You aren't leading the customer call, but you are ensuring the partner is perfectly prepared to do so.
 
• Asset Creation & Focused Work
• Developing Scalable Resources To avoid answering the same questions repeatedly, the PSE dedicates time to creating reusable assets for the entire partner network. This could involve writing a standardized demo script, building a code sample for a common integration, or recording a short video tutorial on a complex feature. This work is crucial for scaling their impact.
• Monitoring Partner Engagement to ensure partners are staying on top their learning it may be necessary to manage and evalngelise certification and badging programmes.
 
• Strategic Initiatives & Internal Feedback
• Joint Solution Design with a Technology Partner The PSE meets with engineers from a technology partner company to architect a new integration. This is a highly strategic and technical discussion requiring a deep understanding both products, defining the scope of the integration, and building a business case for why it will create shared value. This involves mapping the partner's value chain and identifying growth opportunities.
• Internal Feedback Loop with Product Management The PSE acts as the voice of the partner ecosystem to the internal product team. They consolidate feedback gathered from several partners about a missing feature that is creating friction in their sales cycles. They present this feedback with specific use cases, helping the product manager understand the business impact and prioritize the request on the roadmap.
• Planning & Follow-up Documenting action items from meetings, sending follow-up resources to the partners they have trained and maintaining the Partner Enablement Plan

The Experience You Will Need:

• Some practical experience in software development or DevOps engineering highly desirable
• Familiarity of both local and cloud-based software deployment platforms and technologies, including Linux, Windows, Docker, Kubernetes, AWS, Azure
• Passion for technology and successful customer outcomes
• Ability to dive into complex technical problems, perform troubleshooting, develop solutions, and articulate them in verbal and written form
• Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
• A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations
• Excellent presentation skills
• Excellent English, verbal/written communication skills
• Additional languages - German, Spanish, and French are highly desirable

Why You Will Love It Here:

• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). 
• Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains. 
• We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely.
• We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them.
• As the leader in our field, our products and services are as strong as our internal team members.
• We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.
 

Benefits of Working With Sonar:

• 100% coverage of employee premiums through BUPA for medical, dental, and Employee Assistance Programs
• Vision benefit through Sun Life which Includes an annual vision exam and vision hardware benefits 
• We encourage usage of our robust time-off allocations with 28 days of annual leave for our employees based out of our London hub, plus additional days based on seniority and circumstances.
• Employer matching contribution pension scheme for up to 5%. 
• Gymflex: savings of up to 40% on memberships at over 4k gyms, leisure centres, yoga and pilates studios, health clubs and boot camps across the UK.
• Generous discretionary Company Growth Bonus, paid annually.  
• Commuting:Public transport reimbursement of 60% for annual subscription
• Global workforce with employees in 20+ countries representing 35+ unique nationalities.
• We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.