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AbbVie

Sales Force Effectiveness Manager

Posted 6 Days Ago
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Hybrid
Marlow, Buckinghamshire, England, GBR
Mid level
Hybrid
Marlow, Buckinghamshire, England, GBR
Mid level
The SFE Manager leads customer segmentation, quarterly call planning, sales target setting, and manages the SFE team to optimize performance and develop skills, ensuring alignment with financial goals and enhancing data integrity.
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Company Description

About AbbVie

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of 
leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, 
body contouring, plastics, skin care, and more. Our goal is to consistently provide our 
customers with innovation, education, exceptional service, and a commitment to excellence, all 
with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow 
Allergan Aesthetics on LinkedIn.

Job Description

SFE Manager: Roles and responsibilities

Sales Force Effectiveness

  • Lead the Customer segmentation & targeting process. Drive the quarterly call planning process to ensure optimal resource utilization, target frequency allocation and coverage to HCP’s and customers.
  • Drive SF sizing, territory alignment and planning exercise to ensure ideal allocation of resources in line with market opportunities.
  • Drive the quarterly sales target setting process at brand level to ensure alignment with financial goals and well-balanced distribution of the targets within the team.
  • Quarterly SIP processing and governance, to ensure adequate documentation and processes are in place. Manage exceptions at country level by facilitating the SIP committee for exceptions. quarterly SIP health checks to understand team engagement, fairness, and strategic alignment of sales targets.
  • Responsible for ensuring the sales excellence activities are managed effectively and ensuring information is aligned with CRM and other BI tool so that the sales force have clear information regarding their sales force and territorial structure, customer profile information and incentive compensation.

Business insights and commercial analytics

  • Lead commercial analytics, to ensure all reporting and performance management systems/dashboards are updated.
  • Enhance data integrity, Improving DQS, running data cleanup and ensure data/metrics alignment with the international team.
  • Support in-country execution of regional and international business excellence projects including tools, solutions, and frameworks, through a cross-functional approach.
  • Collaborate with finance and commercial teams to support the forecasting and S&OP process monthly through in-depth commercial analytics.
  • Support in-country launch planning & opportunity analysis.

Inspire and lead a team                                                                                                    

  • Lead, manage and develop the SFE team to optimize their contribution

to the business, enhance their work experience and develop their skills

  • Work with direct reports to create individual development plans, and follow up through regular meetings. Develop a team culture aligned to AbbVie’s values

Qualifications

Job Qualifications  

  • Bachelor’s degree in education, Science, Business Related, or Behavioral Sciences.
  • Experience in any of the following functions (sales & marketing, commercial excellence, SFE, BI or life science industry consulting field)
  • Healthcare-related Sales Experience is preferred. Experience managing sales force preferable.
  • Experience of successful management and demonstrated capacity to effectively interact with Top and Mid-level Management within the affiliate and headquarters.
  • Strong interpersonal and communication skills. Presentation and proficient negotiation skills.
  • Experience in strategic selling and training.
  • Excellent verbal and written English communication.
  • Proficient level in MS skills including but not limited to, (Excel, PowerPoint, Word).
  • Must be able to prioritize activities to maximize impact on business performance. Must be adaptable to shifting demands and able to persevere. Teamwork and customer service oriented.
  • Support training manager by providing insights and analysis on in-field activities, areas of improvement and collaborate with training, cross-functions to identify enablers and solutions.

Additional Information

AbbVie's UK offices in Marlow prioritize accessibility and employee well-being, creating a welcoming environment for everyone. The office includes a large car park for easy access, as well as step-free entry, accessible restrooms, and elevators to accommodate individuals with mobility challenges. The workspace features assistive technologies and adaptable workstations, fostering an inclusive culture. Additionally, there is a dedicated quiet zone for those who prefer to work without distraction. This area maximizes natural light and is strategically positioned for easy access with minimal noise disturbances. If you need specific information or have questions about accessibility arrangements, please let us know during the process.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Top Skills

Business Intelligence Tools
CRM
Excel
Ms Powerpoint
Ms Word

AbbVie London, England Office

London, United Kingdom

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