As a Sales Executive, you’ll be responsible for understanding our customer’s individual needs, providing tailored solutions, to ensure they choose the correct new or pre-owned Porsche vehicle for their lifestyle. You’ll provide our customers with professional advice and high-quality customer service to support them with their enquiries and ordering processes and build long-lasting relationships. From financing to contracts, you’ll aim for total customer satisfaction throughout the process, achieving sales targets and contributing to the overall success of the Centre.
Responsibilities:
- Provide information to customers and potential customers about our vehicles, features, and financing options
- Conduct product demonstrations and test drives
- Guide customers through the sales process from initial contact to handover
- Negotiate prices and terms of sale to ensure Centre targets are met
- Identify and pursue new sales leads through networking, referrals, and database mining
- Ensure the Centre database is kept up to date and accurate for existing and potential customers
- Maintain contact with customers post-sale to ensure satisfaction and encourage lifelong ownership
- Stay updated on the latest automotive trends, models, and technologies
- Participate in training sessions to improve sales techniques and product knowledge
Requirements
Minimum Qualifications:
- Be over 21 and held a full Drivers Licence for a minimum of two years (for insurance purposes)
- Proven automotive sales experience
- Excellent communication, negotiation and customer service skills
- Ability to understand customers’ needs and match them with suitable solutions
- Goal orientated, self motivated and driven to achieve targets
- Strong organisational, diary and time management skills
- Knowledge of vehicles, financing options and sales processes
- Proficiency in CRM Software and MS Office suite
Desirable Qualifications:
- Sales experience within a luxury retailer brand
- Automotive manufacture certification
- Understanding of FCA conduct rules
Benefits
Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.
PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.
In return, we offer:
- OTE of £70,000 in the first year, with a basic salary of £29,400. Guaranteed Bonus payments for the first 3 months of your employment
- Fixed hours each week - no Sunday working. Monday to Friday 8:30am to 6pm with a designated day off in the week and every Saturday 9am to 5pm.
- VW Group tax efficient company vehicle
- 33 days holiday per year, including bank holidays
- Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
- Life Assurance
- DC Pension Scheme
- Employee Assistance Program - support and advice on issues impacting your wellbeing
- Dedicated mental health champions
Centre:
The biggest ‘Destination Porsche’ centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone’s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station.
Company
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.
Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
