Sales Development Representative - Outbound

Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage's Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction. Vonage's fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or remotely - providing the flexibility required to create meaningful engagements.Vonage Sales Mission

We strive to innovate and enhance our customers’ ability to communicate within today’s digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.

Why this role matters

As an outbound Business Development Representative you will be responsible for creating, identifying, and qualifying new sales opportunities. Your final goal will be to schedule meetings with qualified prospects, and pass them on to our Sales counterparts as qualified opportunities.
As a Vonage API outbound Sales representative, you will be the very first point of contact a potential customer will have with a Vonage API and play a vital role not only in generating sales pipeline, but helping us refine sales and marketing strategy based on your interactions and successes with prospects.

There are tremendous growth opportunities within this position and team; you will have a chance to learn and develop skills on B2B technology sales, marketing and more. We are growing rapidly and we expect our team to grow to more senior positions (Sales, Senior Sales, Management) across the organisation as we gain experience and achieve high levels of performance.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...

What you'll do

• Conduct prospecting, lead generation, and lead qualification activities, including scheduling appointments for Account Managers through various channels such as phone/video calls, emails, and LinkedIn.
• Utilize creative internet research and social media monitoring/messaging, including LinkedIn Navigator and other sales tools, to identify new leads aligned with our product offerings and market needs.
• Tailor sales campaigns by researching prospects' goals, market trends, and pain points, and create customized materials such as email templates, presentations, and videos.
• Qualify customers based on a deep understanding of Vonage API platform products.
• Gather actionable information on clients' needs and maintain detailed records in our CRM system.
• Collaborate closely with marketing, account managers, and sales leadership to ensure consistent messaging and alignment in territory strategy.
• Achieve monthly targets for qualified appointments and new sales opportunities.

What you'll bring

• A proactive mindset and willingness to engage with prospects over the phone.
• Strong organizational skills and the ability to work efficiently to maximize interactions with prospects daily.
• Highly collaborative mindset with a focus on teamwork and collective success.
• Creativity in generating new ideas to drive team success.
• Autonomy and the ability to take initiative without close supervision.
• Enthusiasm for advancing your career in the tech industry.
• Excellent communication skills, both verbal and written, with a keen focus on listening.

What is Required of You

• Generate a target number of qualified leads each month for the sales team using outbound outreach methods such as email, cold calls, and social selling.
• Consistent overachievement in previous roles.
• Experience working with Salesforce, LinkedIn Sales Navigator, and other sales research tools.
• Demonstrated success in meeting and surpassing ambitious sales targets and quotas.
• Exceptional communication skills and a positive presence.
• Previous experience in Sales Development or Sales for API-based, fast-paced SaaS companies with hands-on experience in lead generation and sales research.
• Fluency in English and native proficiency in French, German, or Spanish (proficiency in Arabic, Russian, or Hebrew is a plus).
• The working pattern for this role is Hybrid - 2 days per week in our London office. Close to Old Street Tube Station

If you don’t meet 100% of the requirements but are a driven, fast learner, please apply.

What's in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides a culture of diversity, equality and inclusion, competitive pay & benefits including unlimited holidays.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.