OKTOBER Logo

OKTOBER

(Senior) Retention Manager (gn) – Email, Klaviyo, Lifecycle | Remote

Posted 22 Days Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in UK
Junior
In-Office or Remote
Hiring Remotely in UK
Junior
Manage retention for four Shopify brands (each >$5M/year): own results and client relationships, write email copy, collaborate with design, share retention frameworks and tools, and grow account performance using full-funnel lifecycle strategies.
The summary above was generated by AI

We're one of the fastest-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers - and we're looking for someone who shares that obsession.

We're remote-first and open to candidates from any location. The only thing we ask is an overlap of around 5 hours with CET working hours, so we can collaborate closely as a team while still giving everyone the flexibility to work where and how they do their best work.

Your mission: Turn every brand in your portfolio into a retention success story by building strategies, flows, and campaigns that keep customers coming back and growing revenue along the way.

What you'll do:

  1. Own results & relationship for 4 Shopify brands doing over 5M/y

  2. Write your own copy and work with our strong design team to make it bang

  3. Grow our collective knowledge by sharing tools, frameworks and ways of thinking

What we're looking for (non negotiable):

  1. 2+ years hands-on Klaviyo experience

  2. Full funnel understanding, not just email metrics

  3. Strong relationship builder and proven client-facing experience

  4. Agency background or 8fig+ brand experience

What you'll get:

  1. Competitive base salary + performance-based variable

  2. Generous paid time off

  3. Fully remote - work from wherever you do your best work

  4. Clear growth path into Senior and Manager positions

  5. Access to all tools, data, courses and coaches you need for being successful

  6. Direct access to founders of the fastest growing e-commerce brands world wide

This is for you if:

  • You're a freelancer/agency owner who wants more stability

  • You hate how slow decision making is in your current role

  • You're the only expert in your company and miss a team

This is not for you if:

  • You're looking to get away by doing the bare minimum

  • You need a lot of hand holding throughout the day

Speak soon ❤️ 🔥

Similar Jobs

8 Minutes Ago
Remote or Hybrid
England, GBR
Senior level
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Lead enterprise strategy development and transformation programs, drive Lean continuous-improvement (VSM, BPSM, AIW), support M&A integrations, manage multiple high-priority agile initiatives, coach managers, engage senior stakeholders, define KPIs, and deliver measurable process and performance improvements.
Top Skills: Accelerated Improvement Workshop (Aiw)Acquire-To-Retire (A2R)AgileBoeing Problem Solving Model (Bpsm)ExcelLeanMicrosoft WordOutlookPowerPointProcess MappingSap AribaSource-To-Pay (S2P)Value Stream Mapping (Vsm)
4 Hours Ago
Easy Apply
Remote
UK
Easy Apply
Senior level
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead quality assurance reviews of transaction monitoring investigations, enforce QA rubrics, perform root cause analysis, and deliver metrics and dashboards. Drive calibration, training, and cross-functional remediation with Compliance, Operations, Analytics, and L&D to improve AML/CFT case consistency and operational performance.
Top Skills: AcamsGenerative AiGoogle SheetsGoogle SlidesExcelMicrosoft PowerpointTransaction Monitoring System (Tms)
4 Hours Ago
Remote or Hybrid
Mid level
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
This role involves optimizing operational efficiency in insurance consulting, leading teams, implementing solutions, and mentoring junior staff.
Top Skills: Business ApplicationsData AnalyticsInsurance Technology

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account